Account Director

From The Future is a growth marketing agency that builds strategies that scale our clients' businesses. We execute in SEO/Content Marketing, Paid & Organic Media, Conversion Optimization, Performance Creative, and Analytics. For nearly 10 years we have been an industry leader in online marketing — and we've built Remus, our proprietary AI Agency OS, to give our team an unfair advantage.

Role Overview
The Account Director will lead client relationships, ensuring the delivery of high-quality marketing solutions that align with client objectives. This role requires strategic thinking, exceptional communication skills, and a deep understanding of marketing trends — especially related to paid media.

This is a hands‑on role responsible for client management and project management within the agency (task management within ClickUp, coordinating with team members, keeping deliverables organized). The ideal candidate is AI‑forward and comfortable working within AI‑powered tools.

Key Responsibilities

Serve as the primary liaison between clients and internal teams

Develop and implement strategic marketing plans tailored to client needs

Oversee project timelines, budgets, and deliverables to ensure client satisfaction

Responsible for budget and P&L management across all projects and clients to deliver against assigned agency targets

Identify opportunities for account growth and new business development across assigned book of business

Ensure client deliverables have measurable goals and business priorities in place and gain client agreement

Manage client communication on a day‑to‑day basis — prepare agendas, ensure clear understanding of performance data, insights, and opportunities before presenting to clients; follow meetings with notes and action items distributed to client and internal teams

Know your customer inside out and become the "customer champion" within the agency

Establish and maintain strong working relationships with clients and internal teams to ensure effective communication and expectation management

Demonstrate strong working knowledge of SEO principles and paid media across: Paid Social (Facebook, Instagram, TikTok, LinkedIn), Paid Search, Google Shopping, and YouTube

Previous experience with Customer Experience initiatives — website testing/CRO, UX/UI journey enhancements, or email strategy — in conjunction with performance marketing tactics is preferred

Ensure processes are followed and any barriers are smoothly resolved

Work with urgency, respecting your client's and the agency's timelines

Qualifications

Minimum 8 years of experience in account management within a marketing or advertising agency

Proven track record of managing a book of business across performance marketing tactics

Proven track record of managing enterprise or VP+ level client relationships

Strong leadership and team management skills

Excellent communication and interpersonal abilities

Ability to build client relationships, demonstrate agency value, and communicate effectively tailored to client audiences

Proficiency in marketing analytics and reporting tools

Why Join FTF?

Collaborative and innovative work environment — AI tools are a daily advantage, not an afterthought

Opportunities for professional growth and development

Competitive salary and comprehensive benefits package

Fully remote team with opportunities for in‑person collaboration throughout the year

Work alongside a senior team managing iconic brands in sports, travel, real estate, and tech

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