Customer Experience Strategy Lead

Navstar Inc. is seeking a Customer Experience Strategist to improve customer experience within the Bureau of Overseas Buildings Operations. This role involves analytical support, collecting and analyzing customer feedback data, and developing strategies for service improvement.
Applicants should possess a bachelor's degree and 11 years of relevant experience. The position requires skills in qualitative/quantitative research methods and modern user research tools. The ideal candidate is a U.S. citizen who can build collaborative relationships across diverse teams.

#J-18808-Ljbffr