Technical Writer

Technical Writer

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
In-person exchanges are invaluable to our work. We're working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. This position will be based in Mounds View, MN.
In this exciting role as a Technical Writer, you will produce customer-facing product documentation, including but not limited to user guides and instructions for use (IFUs). This includes labeling for both clinicians and patients that accompany medical device products that conform to the Medtronic documentation and quality assurance standards. Projects include R&D new product development as well as sustaining activities/legacy document maintenance for various products produced by the Cardiovascular portfolio. You will identify document requirements, collect inputs from cross-functional technical staff and distill this technical information into detailed, accurate content for manuals and/or web-based documents for technical and non-technical users.
Responsible for supporting documentation to the customer-facing content which may include labeling design plans, trace documents, technical reviews, and verification deliverables. You will support product documentation updates to comply with EU MDR, FDA, EN 60601, and other regulatory body requirements by incorporating customer inputs and ensuring standardization of document development to comply with Medtronic design standards.
Responsibilities may include the following and other duties may be assigned:
Plan, research, develop, and write medical device labeling, and manage labeling deliverables as part of cross-functional project teams under general supervision.
Write clear, simple content that speaks to customers in their own language. Understand the impact of localization on English content and writing for a global audience.
Effectively communicate the appropriate level of detail based on technical and customer requirements.
Collaborate openly and effectively with a range of stakeholders, including writers and subject matter experts.
Coordinate IFU release in the Product Lifecycle Management System (MAP Agile).
Understand how regulations, laws, and standards influence content design.
Understand and adhere to all quality management system documents and product commercialization procedures applicable to labeling development.
Manage multiple projects and communicate status proactively. Successfully negotiate project schedules, plans, and milestones.
Contribute to time and cost estimates for labeling deliverables for project teams.
Take direction to be able to work independently and make sound decisions. Express ideas clearly and diplomatically.
Develop documentation for regulatory submissions and maintain design documentation to support quality and regulatory process requirements.
Assist in providing documentation for CAPAs, and departmental and business-unit audits.
Participate in department and business-unit initiatives.
Oversee change order process for labeling.
Coordinate translations and track the status of translations.
Additional tasks as assigned.
Must Have (Minimum Requirements):
Bachelor's degree
Minimum of 2 years of communications, labeling, and/or technical writing experience
Advanced degree with 0 years of communications, labeling, and/or technical writing experience
Nice to Have (Preferred Qualifications):
2+ years of experience as a technical/medical writer in the medical device, scientific, or other regulated industry
Understand industry trends in technical communication, information architecture, and content development
Experience creating content for software or apps and managing software documentation projects
Experience using product lifecycle management (PLM) software
Exceptional writing and communication skills
Experience working with cross-functional project teams
Experience authoring in XML within a content management system
Demonstrated ability to meet deadlines and manage multiple priorities
Ability to work effectively across disciplines to implement creative solutions to complex problems
Knowledge of Medtronic products and quality systems
Knowledge of formal reviews and system validation processes. Knowledge of software technologies used for writing, publishing, and document control
Knowledge of structured writing and minimalism
Aptitude to learn new requirements, processes, and tools
Excellent problem-solving skills
Self-directed and highly organized
Strong attention to detail and accuracy
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
U.S. Work Authorization & Sponsorship
At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued.