Business Development Executive - TMT/E (BPO Services)

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Business Development Executive – TMT/E (BPO Services)
Position Overview
We are seeking a high‑impact Business Development Executive (BDE) to drive growth across the Technology, Telecom, Media & Entertainment (TMT/E) sector. This role focuses on identifying, shaping, and closing large, complex Business Process Outsourcing (BPO) deals. The BDE will build and strengthen C‑level relationships, positioning a portfolio of BPO services that includes Finance & Accounting, HR, Supply Chain, Contact Centers, Sales & Marketing Ops, and Automation. This is a quota‑carrying role ($20M+) with ownership of bookings, revenue, and contribution margin.

This role requires working onsite 4 days per week from a Capgemini office in Atlanta, Dallas, Chicago or New York City.

Reporting Line
Reports to VP – Business Services, TMT/E Cluster Lead.

Key Responsibilities

Drive profitable revenue growth across a portfolio of TMT/E clients.

Own full P&L accountability (bookings, revenue, margin).

Build and manage a strong pipeline of qualified BPO opportunities.

Develop senior executive and board‑level client relationships.

Position and close large, strategic, outcome‑based BPO deals.

Originate opportunities through networking, outreach, and events.

Lead end‑to‑end consultative BPO sales cycles and pursuits.

Collaborate across global teams to deliver on client commitments.

Act as client escalation point when required.

Leverage TMT/E industry insight to drive transformation opportunities.

Handle deep conversations about Capgemini’s portfolio and negotiate with CxOs for strategic deals.

Influence Capgemini portfolio evolution through insights on client priorities and investments.

Build long‑term relationships with clients, acting as an advisor rather than just a salesperson.

Identify, qualify deals and determine solution sets for complex or strategic client issues.

Ideal Candidate

Experience selling complex, outcome‑based BPO services.

Background in Technology, Telecom, Media & Entertainment is beneficial.

Demonstrated success closing consulting and BPO deals.

Experience managing and growing client portfolios.

Proven ability to meet or exceed sales targets.

Familiarity with consultative and value‑based selling approaches.

Strong communication and presentation skills.

Ability to operate in a global, matrixed environment.

Comfortable working in a fast‑paced, evolving sales environment.

Strong attention to detail and effective time management.

Willingness to travel as required.

What Success Looks Like
Success requires strong strategic thinking, disciplined execution, and the ability to consistently sell high‑value BPO solutions within the TMT/E sector while building long‑term client partnerships. The role requires resilience, adaptability, and consistent performance, with a focus on achieving revenue, margin, and client satisfaction goals while strengthening long‑term client relationships. Deliver impact daily. Make an impact.

Compensation and Benefits
Base compensation range: $107,580 – $321,175. Capgemini may offer variable incentives, bonuses, or commissions in addition to base salary. The company provides a comprehensive benefits package that includes paid time off, medical/dental/vision coverage, retirement savings plans, life and disability insurance, and employee assistance programs. Benefits are determined by local policy and eligibility.

EEO Statement
Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity or expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

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