Community and Patron Engagement Specialist - The Young

## Community and Patron Engagement Specialist - The YoungApplyremote type:

Onsitelocations:

Whitewater, WItime type:

Full timeposted on:

Posted Todayjob requisition id:

JR10011266## ***Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.***## **Position Title:**Community and Patron Engagement Specialist - The Young## **Job Category:**Academic Staff## **Employment Type:**Regular## **Job Profile:**Outreach Specialist## **Job Duties:****Attention:**The Young in the College of Arts and Communication at the University of Wisconsin-Whitewater seeks a Community and Patron Engagement Specialist (Outreach Specialist, OE009).**Job Details:**The Community and Patron Engagement Specialist is responsible for building, managing, and deepening relationships that connect The Young Performing Arts Center with campus audiences, regional communities, schools, organizations, and patrons. Reporting to the Executive Director, this position serves as a primary external-facing representative of The Young and plays a key role in expanding attendance, strengthening patron loyalty, increasing community visibility, and enhancing the overall guest experience.Working collaboratively across departments, this role advances audience development, rental growth, school engagement, and patron stewardship through proactive outreach, relationship management, and strategic coordination.**Working Relationships**Works closely with* Executive Director* Marketing Manager* Ticket Services staff* Production and Front of House staff* University departments and student organizations* Community partners, educators, and business leaders**Work Environment / Schedule**This position requires regular evening and weekend work based on performance, event, and community engagement schedules. Work is performed in office, venue, and community settings.## **Key Job Responsibilities:****1. Audience Development and Group Engagement*** Develop, maintain, and expand relationships with community organizations, civic groups, businesses, and other partners to increase group attendance across performances and events* Serve as the primary point of contact for group leaders and organizational partners regarding attendance opportunities and event participation* Collaborate with Marketing and Ticket Services to support promotional campaigns, group sales efforts, and seamless customer experiences* Monitor attendance patterns, customer feedback, and engagement trends; recommend strategies to strengthen participation and repeat attendance* Maintain accurate records of outreach activity, group sales efforts, and partnership engagement**2. School and Community Partnerships*** Develop and sustain relationships with local and regional school districts, educators, and youth-serving organizations in support of The Young’s Center Stage Series and other educational initiatives* Promote long-term partnerships that encourage repeat attendance, student access, and meaningful community connection* Represent The Young at community meetings, events, and engagement opportunities as assigned* Identify opportunities for collaborative programming and outreach that align with The Young’s mission**3. Campus and Community Connectivity*** Strengthen relationships between The Young and internal university partners, including academic departments, student organizations, and campus offices* Cultivate relationships with local businesses, civic leaders, tourism organizations, and community stakeholders* Identify and facilitate opportunities for co-promotion, shared programming, sponsorship visibility, and collaborative initiatives* Advance The Young’s reputation as a welcoming, accessible, and vibrant regional gathering space**4. Rental Relationship Management*** Serve as the initial point of contact for prospective and returning rental clients for use of The Young’s facilities* Respond to inquiries, provide information, and guide clients through early planning stages while coordinating handoff to internal operational teams* Build strong relationships with campus and community users to encourage repeat business and positive experiences* Maintain records related to rental leads, client communication, and partnership opportunities**5. Patron Engagement and Donor Experience*** Support fulfillment and engagement efforts related to Friends of The Young and other patron affinity programs* Collaborate with the Executive Director to identify highly engaged patrons, prospective supporters, and stewardship opportunities* Help create meaningful touchpoints that strengthen patron loyalty and long-term philanthropic interest* Assist with donor events, recognition efforts, and relationship-building activities as assigned**6. Collaboration and Administrative Responsibilities*** Work collaboratively with Marketing, Ticket Services, Front of House, Production, and university partners to coordinate audience engagement efforts and event success* Prepare correspondence, outreach materials, reports, and updates related to partnerships and engagement initiatives* Maintain accurate databases, contact records, and communication logs* Exercise sound judgment, initiative, and independent prioritization in managing multiple projects and relationships**Department:**The Young**Compensation:**Well-qualified candidates can expect a starting annual salary within a range of $57,000 – $60,000.UW System employees receive an excellent benefit package. To learn more about the UW System’s comprehensive benefit package, review the UW System Employee Benefits Brochure.**Required Qualifications:*** Bachelor’s degree or equivalent professional experience* Demonstrated experience in relationship management, community engagement, sales, audience development, customer service, or external relations* Excellent written, verbal, and interpersonal communication skills* Strong organizational skills with the ability to manage multiple priorities.* Ability to work independently and collaboratively in a fast-paced environment**Preferred Qualifications:*** Experience in performing arts, entertainment, higher education, nonprofit, or cultural organizations* Experience working with school systems or youth programming* Experience supporting donor, sponsorship, or membership programs* Familiarity with ticketing, CRM, or customer database systems## **Knowledge, Skills and Abilities:*** Ability to interact respectfully with people with diverse socioeconomic, cultural and ethnic backgrounds* Willingness and ability to be an active participant in following applicable safety rules and regulations including necessary training and drills## **How to Apply:**Applications received by**June 7, 2026** are ensured full consideration. The most qualified applicants will be invited to participate in the next step of the selection process.**Only complete application packages will be considered.** This includes online submission of the following documents:* Cover Letter* Resume* Name and contact information for three **professional** references**Contact Information:**For questions regarding this position, please contact:Heather HaywoodOffice Manager262-472-4869**haywoodh@uww.edu**If you have questions regarding this recruitment or if you are unable to complete the application online due to a disability or system problem, please contact us at (262) 472-1024 or hr@uww.edu.**CONDITIONS OF APPOINTMENT:**University of Wisconsin-Whitewater does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources. **UW-Whitewater is not an e-verify employer, therefore STEM extensions are not options for work authorization.**
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