Talent Management Manager

Unifi is the nation’s largest aviation services provider, with over 45K team members and a global footprint spanning over 250 airports in the U.S., Canada, the UK, Ireland, and continental Europe. We deliver reliable, high quality aviation services that support global travel and the world’s leading airlines. At Unifi, you’ll be part of a diverse, inclusive team where passion, integrity, and empathy are at the core of what we do.

We are seeking a results-driven and analytical HR professional to lead Performance Management, Organization Development (OD), and Learning & Development (L&D) initiatives. This role will focus on executing and continuously improving core talent processes, enhancing leadership capabilities, and leveraging data to drive organizational effectiveness.

The ideal candidate is highly detail-oriented, strong in analytics (especially Excel), and able to partner effectively across functions to deliver high-quality, scalable HR solutions.

This position reports to the VP, Talent Management.

Key Responsibilities
1. Performance Management + Goal Setting - 50%

Manage the annual performance management cycle (goal setting, mid-year, year-end) across Operations and Corporate functions

Develop communications, tools, and guidance to support employees, managers, and HR partners

Ensure data accuracy, compliance, and timely completion of all performance processes

Manage and administer the goal-setting process, ensuring timely completion, quality of goals, and alignment with organizational objectives

Reporting, Analytics & Process Improvement

Build and maintain dashboards and reports using advanced Excel and HR systems

Analyze performance data to identify trends and generate actionable insights

Identify and implement process improvements to enhance efficiency and effectiveness

Stakeholder Support

Partner with Compensation & Benefits to validate eligibility and alignment

Serve as the primary point of contact for performance-related questions and escalations

Provide timely and high-quality support to stakeholders

2. Talent Management – 25%

Support the design and implementation of a standardized job description framework and centralized repository

Partner with business leaders to develop and update job descriptions across functions

Ensure consistency, clarity, and compliance in all job documentation

Coordinate cross-functional reviews and approvals (Legal, TA, Compensation, Operations)

Support the development on enterprise talent review and succession planning processes

3. Learning & Development (L&D) & Leadership Capability – 15%

Partner with Operations and L&D teams to support leadership development initiatives

Help identify capability gaps and contribute to the development of program design

Use performance insights to inform learning priorities

Support rollout and tracking of leadership development programs

4. Strategic Initiatives & Continuous Improvement – 10%

Contribute to HR and organizational initiatives that drive business value

Use HR metrics and business data to support decision-making

Identify opportunities to improve processes and enhance employee experience

Act as a change agent in supporting adoption of new processes and tools

Qualifications & Experience

Bachelor’s Degree preferred or equivalent work experience

5–7 years of Human Resources experience preferred

Advanced proficiency in Microsoft Excel (required) and strong skills in MS

Preferred experience working with HRMS platforms (e.g., UKG or similar)

Key Skills

Strong analytical and data interpretation skills

Ability to identify and implement process improvements

Effective stakeholder management and cross-functional collaboration

Strong communication and presentation skills

High attention to detail and strong process orientation

Ability to understand business needs and align HR processes accordingly

Additional Expectations

Maintains strict confidentiality and ensures data integrity at all times

Utilizes HR metrics and business data to support informed decision-making

Demonstrates flexibility in a fast-paced environment

Performs other duties as assigned

What Success Looks Like

Timely and accurate execution of performance management cycles

Improved process efficiency and user experience

High-quality, standardized job descriptions across the organization

Effective support of leadership development initiatives

Strong stakeholder trust and satisfaction

Unifi

is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

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