Executive Account Assistant (Trade Show, Signage & Display Industry)

Adler Display is a national leader in trade show displays, custom display environments, signage, and graphics. Established in 1937, the company has a long-standing tradition of creativity, quality, and exceptional customer service. Headquartered in Baltimore, Maryland, Adler Display provides a wide range of products, including trade show exhibits, permanent installations such as museum and lobby displays, and high-quality signage. With an on-site design and fabrication facility, Adler Display combines innovation with craftsmanship to deliver tailored solutions for a variety of industries.

Role Description
Adler Display is seeking a highly organized and proactive

Executive Account Assistant

to support our Account Executive and project teams in the signage, display, and branded environments industry.

This role is central to our client experience and project execution—combining

account support, marketing coordination, and light project management . The ideal candidate is detail-oriented, client-focused, and thrives in a fast-paced, design-driven environment.

This is an urgent hire

with the opportunity to train directly with a senior team member prior to their retirement, ensuring a smooth transition into this key role.

Key Responsibilities

Provide high-level support to the Account Executive, managing correspondence, tracking opportunities, and assisting with client communications

Maintain CRM and internal systems, including customer records, project tracking, photo archives, inventory/exhibit tracking, and

lead source tracking

Process orders, issue order confirmations and deposit invoices, and monitor project status from kickoff through completion

Serve as a key point of contact for clients—answering questions, providing product information, and ensuring a high level of service

Develop quotes for standard signage and display products and coordinate with Project Managers on custom and complex project proposals

Support marketing and business development efforts, including lead research, proposal follow-up, and referral development

Assist with the creation of client presentations and proposals (PowerPoint, Canva, PDF formats)

Coordinate scheduling for meetings, site visits, and internal project discussions

Participate in biweekly marketing meetings and assist with social media content and campaign coordination

Collaborate with Project Managers, designers, and production teams to support project execution and deadlines

Greet and assist incoming clients and calls in a professional and welcoming manner

Qualifications
Required

2+ years of experience in an administrative, account support, or client services role

Strong organizational skills with the ability to manage multiple priorities simultaneously

Excellent written and verbal communication skills

High attention to detail and follow-through

Proficiency in Microsoft Office (Excel, Word, Outlook)

Ability to quickly learn new systems and workflows

Preferred

Experience in the

signage, display, exhibits, environmental graphics, or design/build industry

Familiarity with project coordination or working with production teams

Experience with CRM systems

Basic knowledge of marketing tools such as Canva or PowerPoint

We're Looking For

A proactive, solutions-oriented mindset

Strong sense of ownership and accountability

Ability to thrive in a fast-paced, collaborative environment

Interest in design, branding, or the built environment

A team player who is willing to jump in where needed

Why Join Adler Display

Direct training and mentorship from an experienced team member

Opportunity to step into a

high-impact, central role

within the company

Exposure to a wide range of signage, branding, and environmental graphic projects

Collaborative, creative team environment

#J-18808-Ljbffr