SNUG Program Manager

Position Summary
SNUG works with community residents, businesses, and community-based organizations to implement a strategic public health strategy to reduce and prevent shootings and killings. The Program Manager hires, trains, supervises, directs all staff activities, and directly supervises the Outreach Worker Supervisor. The outreach workers and violence interrupters are key ingredients to the success of this initiative. The Program Manager acts as liaison with law enforcement, the Division of Criminal Justice Services (DCJS), Albany Medical Center, and with all other partners, internal and external. The Program Manager is responsible for ensuring the efficient operation of the program in accord with federal, state, and local law, health and safety guidelines, and established DCJS and agency policy, procedure, and protocol.

Key Responsibilities

Facilitate the implementation of the SNUG model and manage the SNUG team.

Operationalize the core components of the SNUG approach: outreach, community mobilization, public education, and relationships with local law enforcement, as well as adoption of best practices.

Develop community partners.

Work to develop resources for participants and staff.

Develop a strategic plan for program staff.

Plan and execute community norm change events.

Work with the Outreach Supervisor four hours per week in the target area.

Serve as the program liaison with the local police department.

Manage program data to meet funding standards.

Supervise the Outreach Worker Supervisor.

Conduct team meetings.

Help plan and participate in shooting responses.

Community Mobilization

Recruit and manage a volunteer base to participate in shooting responses; canvass the neighborhood; plan and execute community activities; and advocate for highest‑risk individuals.

Plan and implement responses to shootings with community residents and other local partners.

Manage the public education campaign, including canvassing in the target area.

Plan and oversee a range of regular community and participant activities.

Resource Development

Develop relationships with local service providers and program partners, including law enforcement, faith leaders, Albany Medical Center, and community stakeholders, to identify and access resources for highest‑risk participants.

Team Management

Organize hiring panels for open positions.

Conduct regular staff meetings at a consistent time.

Supervise staff, oversee required trainings, manage participant enrollment and caseloads, and ensure outreach workers comply with the Cure Violence model and requirements.

Ensure timely completion of documentation and reports by staff.

Oversee team members’ health and wellness, including benefits usage, wellness activities, and personal connections.

Program Monitoring

Participate in evaluation activities of the community-based violence prevention program and review program progress.

Meet regularly with the Trinity Director of Quality Assurance, SNUG, and DCJS.

Review and assess progress of programmatic goals as stated in the Scope of Work.

Assess relevance and adequacy of program performance.

Adjust plans as needed.

Determine other priority needs and goals.

Qualifications / Preferred Skills

BS in a Human Services field (e.g., Sociology, Social Work) or equivalent experience; or two or more years of management experience in similar work.

Excellent written and verbal communication skills.

Proven management experience (e.g., monitoring budgets, programmatic progress to goals).

Proven community organizing abilities.

Proven ability to document programmatic activities and assist others.

Experience and/or training in staff supervision.

Valid driver's license with good driving record and insurance.

Experience working with at‑risk youth and gang members.

Knowledge of affected communities.

No pending criminal cases or prior convictions for sexual assault, child abuse, or domestic violence.

In addition to a competitive salary, you will enjoy a range of valuable benefits, including 14 paid holidays, health insurance starting at the beginning of your first full month of employment, and immediate accrual of sick leave. Personal time will also be available from your first day on the job.

Salary: $60,000 - $65,000

Full‑time – 35+ hours per week

We are deeply committed to you and all our employees. You will also have opportunities for professional training and advancement within our organization.

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