Senior Client Service Lead, Small Business

Arthur J. Gallagher & Co. (AJG) is seeking a Client Service Team Lead in Rolling Meadows, Illinois. This pivotal role will support clients in a pooled service model, manage complex issues, and drive operational efficiency. The successful candidate will have 3-5 years of P&C insurance experience and expertise in client service strategies.
This position involves leading the renewal process, conducting risk assessments, and providing mentorship within the team. An effective communicator who excels in problem solving is essential for ensuring client satisfaction.

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