Hybrid Chat Product Manager II — CX & Growth

M&T Bank is seeking a Contact Center Product Manager II- Chat in Buffalo, NY, to oversee multiple product lines within the Chat channel. This role involves managing the design, development, and marketing of Chat products, ensuring compliance with legal requirements and enhancing customer experience.
The ideal candidate should have a Bachelor’s degree and at least 5 years of experience in relevant fields such as marketing or product management. Competitive salary range is $89,600 - $149,300 annually.

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