Sales Operations Program Coordinator

Ways of Working: Onsite - This job is fully onsite.
Employee Type: Employee
Min. Salary Region 1: 44 USD
Global Job Level (HCM): Professional 2 (7)
Min. Salary Region 2: 38 USD
Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at

Intuitive . As a global leader in

robotic-assisted surgery

and

minimally invasive care , our technologies—like the

da Vinci surgical system

and

Ion —have transformed how care is delivered for millions of patients worldwide.
We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.
The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.
If you’re ready to contribute to something bigger than yourself and help

transform the future of healthcare , you’ll find your purpose here.
Job Description

Primary Function of Position:
The Sales Operations Programs Coordinator plays a key role in supporting Intuitive’s sales and marketing initiatives by owning the logistics, coordination, and facilitation of system and product demo programs. This individual will work cross-functionally with diverse internal/external stakeholders not limited to sales, marketing, customer training, and third-party vendors to ensure seamless program execution across the U.S.
Success in this role requires exceptional organizational, problem-solving, and communication skills, with the ability to manage competing priorities in a fast-paced environment.
Roles and Responsibilities:
Supports local market development events hosted by our sales and marketing teams. Includes partnering with sales reps to coordinate resources to ensure events are well executed
Assists in coordinating for Intuitive’s mobile system program to efficiently and effectively support sales events and marketing symposia
Balances competing priorities of sales, marketing, and third-party vendors, serving as a communication liaison and resolving scheduling conflicts
Maintains inventory of instruments and accessories and coordinates shipments to/from sales and marketing events throughout the country
Support the execution of recurring quarterly deliverables such as reporting packages, performance reports, and dashboard/tool updates
Qualifications

Qualifications
Core Competencies, Skills and Experience Requirements:
This person must display excellent organizational skills, preparation skills, problem solving skills, customer service skills, and communication skills
Detail-oriented, organized and takes initiative; looking for a team player who comes with a problem-solving mindset
Proactive problem-solver with a strong ability to multitask and adapt in a dynamic environment
Customer Service; orientation to resolve problems for the customer and ability to gain a yes
Ability to multitask and seamlessly move from task to task in a fast-paced environment
Computer proficiency; ability to edit and update Microsoft Office (Word, PowerPoint and Excel) , Tableau, SQL, Snowflake and Salesforce
Strong English language skills – ability to articulate and communicate (both written and verbal) in a way others can easily understand using different communication methods
Ability to be level headed and resilient while resolving conflict
Must be able to lift 50lbs
Occasional travel may be required
Education and Training Requirements
Bachelor’s degree required; Degree in business administration, marketing, communications, or related field with relevant job experience a plus
2-4 years of relevant work experience
Proficiency with data visualization tools and data querying (Tableau & SQL preferred)
Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.
Intuitive is an Equal Opportunity Employer.We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
U.S. Export Controls Disclaimer:In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employeeswho are nationals from countries currently on embargo or sanctions status.
Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).
For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’sstart date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
This position may be filled at a different job level than listed here depending on business need and/or on the selected candidate’s experience, knowledge and skills.
We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target base compensation ranges are listed.

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