Remote Tier-2 Tech Support: Network & Video Expert

Groove Technology Solutions is hiring a Technical Support Representative in Salt Lake City, Utah, for hybrid work focusing on Tier 1 Video Support and Tier 2 Network Support. The ideal candidate will possess technical troubleshooting abilities and strong communication skills to support both residential and business customers.
The role includes resolving connectivity issues, troubleshooting video service problems, and assisting customers in a timely manner. With a starting salary of $50,000 per year, the company offers a comprehensive benefits package and a supportive workplace culture.

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