Marketing Operations Coordinator

Russell Tobin & Associates is currently seeking a Community Operations Coordinator , 5+ Months Contract role for one of our Fortune 500 clients, for New York, NY . Apply today for immediate consideration.

Position: Community Operations Coordinator (Marketing & Communications)
Location: New York, NY
Duration: 5+ months with possible extensions
Pay rate: $70-75.00/hr on w2
Job Summary:
As the Community Activation Coordinator within Brand Success Team, you will serve as a strategic liaison and operational engine for brand presence and activations within communities.

Key Responsibilities:

Pitch and support the execution of high-impact organic brand community campaigns, ensuring authentic integration into unique subreddits.

Collaborate across project coordination, partner communication, campaign execution, creative production, and strategic brand advisory.

Draft and send tailored pitches to talent agents, PR firms, and brand partners to secure interest in community activations, including AMA interviews.

Act as a consultant for external partners, advising them on platform etiquette, community-specific norms, and how to tailor their presence for maximum authenticity and engagement.

Maintain outreach trackers and manage the pipeline of talent and partners, ensuring timely follow-ups and high-touch communication.

Proactively identify high-potential guests for AMAs and opportunities for partners to authentically engage within target communities across diverse verticals.

Use provided templates to build promotional graphics for AMAs and other activations, ensuring all creative assets align with brand guidelines.

Draft post copy and provide guidance to partners on copy and content that resonates with the target audience.

Perform final quality checks on all drafts to ensure they meet specific technical and cultural requirements of the host community.

Support end-to-step preparation and live execution of AMAs and organic brand activations, providing real-time troubleshooting and guidance.

Monitor external conversations, press coverage, and community sentiment to ensure a positive experience for both the community and the partner.

Pull comprehensive metrics (upvotes, comments, reach, and sentiment) across all activations.

Build detailed performance recaps that translate data into actionable insights for internal stakeholders and external partners.

Qualifications & Skills:

1-3 Years of experience in marketing operations, community management, communications, or talent relations.

Power user understanding of ecosystem, specific cultures, moderation styles, and platform-wide trends.

Advisory mindset with the ability to provide confident, clear guidance to high-level partners on navigating community engagement.

Exceptional organizational skills with the ability to manage multiple complex activations simultaneously under tight deadlines.

Strong copywriting ability with the skill of adapting tone to match different communities (from technical to playful).

Experience using tools like Figma or Canva to populate and customize templates.

Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

If you are a California resident, under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

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