Sales Coordinator - Group Tickets

Sales Coordinator, Group Tickets

The Sales Coordinator, Group Tickets is responsible for generating new revenue and expanding an active base of group and corporate accounts for Vegas Golden Knights home games at T-Mobile Arena. This is a highly outbound, sales-driven role focused on prospecting, developing, and closing new group business. The ideal candidate is competitive, resilient, and motivated by hitting and exceeding revenue goals in a fast-paced sports environment. Success in this role comes from building strong relationships, delivering exceptional service, and creating customized group experiences that drive long-term client value.
Key Responsibilities

Generate new revenue through consistent outbound prospecting, including calls, emails, social selling, and networking
Meet and exceed individual revenue and activity goals across group ticket sales segments
Execute a minimum of 40+ outbound calls daily to drive new business opportunities
Own and develop new group business through theme nights, special ticket offers, corporate outings, large group events (100+ tickets), and community initiatives
Build and maintain a robust pipeline by identifying, qualifying, and closing new prospects
Conduct virtual and in-person meetings, including arena tours and sales presentations
Maximize revenue from existing clients through upsells, add-ons, referrals, and repeat business
Serve as the primary point of contact for assigned accounts, delivering a best-in-class customer experience
Proactively engage clients through calls, emails, seat visits, and personalized touchpoints
Assist in the execution and growth of group events, theme nights, and client experiences
Accurately track all sales activity, pipeline, and client data within CRM systems
Stay informed on team storylines, promotions, and inventory to effectively position offerings
Handle client questions, concerns, and service needs in a professional and timely manner
Collaborate with internal teams to execute events and fulfill client expectations
Work games, events, and assigned nights, weekends, and holidays as required
Qualifications

12 years of experience in sales, sports, or event-related roles (group sales preferred)
Demonstrated ability to meet or exceed sales goals in a competitive environment
Strong desire to build a long-term career in sports sales and revenue generation
High energy, positive attitude, and a relentless work ethic
Self-starter with an entrepreneurial mindset and comfort with outbound prospecting
Coachable, accountable, and team-oriented
Excellent communication, presentation, and interpersonal skills
Strong organizational and time management abilities
Experience with CRM and sales tools (KORE, AXS/Archtics, FEVO, ZoomInfo, SuitePro, Microsoft Office) preferred
Bachelor's degree preferred
Willingness to work nights, weekends, and holidays, including game days
What We're Looking For:

Competitive individuals who thrive in a high-activity, goal-driven environment
Candidates comfortable with high-volume outbound sales (phone & meeting heavy role)
Individuals motivated by career growth and advancement in sports sales
What You'll Gain:

Hands-on experience in professional sports sales
Training in outbound sales, prospecting, and closing
Opportunity for career growth within ticket sales and revenue departments
Exposure to live event operations and client engagement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.