Audio Visual Technician Job at ProKatchers LLC in Washington

Provide day-to-day support for audio-visual (AV/VTC) systems, meetings, and video calls
Set up, test, and troubleshoot AV equipment (Crestron, Extron, QSys, MS Teams)
Deliver live, in-room and remote technical support for meetings and executive users
Handle help desk tickets, calls, and real-time issue resolution
Maintain, monitor, and document AV systems and equipment performance
Manage IT tools like Intune, Azure, Bomgar, Active Directory, and inventory systems
Train users on AV systems and presentation tools
Support IT infrastructure including remote access, connectivity, and telephony
Requirements 3+ years of hands-on AV and desktop support (Tier 2 level)
Experience with AV platforms (Crestron, Extron, QSys) and IT tools (Intune, Azure, Bomgar)
Ability to handle live issues and work flexible hours if needed

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