Graphic designer Customer Service - Richmond, VA

Benefits

Paid time off

Training & development

Opportunity for advancement

Overview
The role is the linchpin between the studio and our clients - we are looking for someone who can help strengthen current relationships and help build new ones, make decisions, and achieve results.

Core Functions

Translate customer requirements into design and specification for production & install

Use Adobe Illustrator for creating design templates for vehicle wraps, trade show displays, banners, wall graphics etc.

Use CRM (customer relationship management) system to track calls, create estimates, work orders, billing

Coordinate between customers, production and vendors.

Responsible for the quality of all products.

Other Required Skills

Strong communication and listening skills.

Motivated with a great attitude; a desire to help others via an engaging personality

Update social media, newsletter to keep customer informed.

Use of computers, spreadsheets and Artificial Intelligence software.

Ideal candidates will also possess

3+ years of prior Customer Service experience

3+ year of Graphic Design using Adobe Illustrator

Associate’s or Bachelor’s Degree

Compensation and Benefits

Competitive Annual Salary

Additional training/development opportunities

Paid time off

Computer is provided at the studio

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