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Sales Coordinator-$15/hr

PCH Hotels and Resorts, Birmingham, AL, USA

Pay: 60.000 - 80.000

Job type: Full Time


Sales Coordinator
The Sales Coordinator plays a key role in supporting the Sales team's ability to secure business, operate efficiently, and deliver exceptional group and event experiences. This position is ideal for someone highly organized, detail-oriented, and motivated to build a career in hotel sales, events, or revenue strategy.

This is more than an administrative role it's an opportunity to gain hands-on exposure to the hotel sales process and grow into a future Sales Manager or Event Leader.

Key Responsibilities

Be an indispensable part of our team by supporting the Sales team in driving top-line revenue through efficient coordination and execution

Be our "Director of First Impressions" as you assist with incoming inquiries, lead distribution, and initial client communication

Prepare proposals, contracts, and related sales documentation

Maintain accurate client profiles, sales reports, and data within resorts systems

Support event turnover processes to ensure seamless communication with operations teams

Coordinate internal details to support successful group and meeting execution

Assist with site tours, client visits, and pre-planning meetings as needed

Manage calendars, meetings, and scheduling for the Sales team

Handle incoming calls, emails, and correspondence in a timely and professional manner

Maintain organized filing systems, sales materials, and departmental resources

Serve as a liaison between Sales, Events, and Operations teams

Deliver a high level of service in all interactions with clients and internal teams

What You'll Learn

The lifecycle of hotel group and event salesfrom inquiry to execution

Revenue strategy fundamentals, including pricing and market positioning

CRM and hotel sales systems (CI/TY, Delphi, or similar)

Cross-functional hotel operations and team collaboration

Professional client communication and relationship management

What Success Looks Like

Sales documentation and processes are accurate, timely, and reliable

Sales Managers are empowered to focus on selling due to strong administrative support

Internal teams receive clear, actionable information for event execution

Clients experience professionalism, responsiveness, and attention to detail

The Sales team operates more efficiently because of your contributions

What We're Looking For

Strong organization and attention to detail

Excellent written and verbal communication skills

Ability to manage multiple priorities in a fast-paced environment

Positive attitude, proactive mindset, and a desire to learn and grow in hospitality

Comfort working with systems, data, and reporting tools

Proficiency in Microsoft Office; hotel systems experience is a plus

Education & Experience

High school diploma required; college coursework or degree preferred

Previous administrative, hospitality, or customer service experience preferred

Why Join Ross Bridge

Work at a premier resort known for exceptional guest experiences

Gain hands-on experience in hotel sales, events, and revenue strategy

Opportunity for career growth within PCH Hotels & Resorts

Be part of a collaborative, high-performing team

Help create meaningful experiences that leave a lasting impact

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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