Operations Technician 1

LAX3-A
17836 GILLETTE AVE
IRVINE, CA 92614, USA
The Operations Technician 1 (O) is an entry‑level position responsible for providing exceptional 24x7 data center support for internal and external customers. Primary responsibilities include installations, troubleshooting, monitoring, and documentation.
Primary Responsibilities

Work directly with colocation customers to isolate and troubleshoot issues as necessary.
Responsible for the installation and troubleshooting of all copper and fiber cross‑connects and run bundles of cables throughout a data center.
Layer 1 cable testing, including light testing, continuity – Transmit/Receive, DB Loss Level, head‑to‑head testing. Terminate and test cabling using various connectors (LC/SC, RJ45).
Thoroughly document all work within a ticket system in support of customer requests and execution of installation tasks.
Manage and prepare incoming and outgoing customer tape backups/rotations and offsite transfers.
Assume monitoring role for all critical systems utilizing Building Monitoring System. Provide visibility and support to the Facilities Team.
Follow all global policies and procedures and effectively elevate events in a timely manner to the appropriate team.
Perform and execute installation/de‑installation projects that include racking and stacking, dressing cabling and labeling.
Use ladders and various hand tools as required for work efforts.
Employee’s assigned work shift can vary based on site coverage requirements, including nights, weekends, and holidays. On‑call and overtime may be necessary depending on workload.
Lift hardware equipment up to and in excess of 50 pounds. Stand, bend and kneel as required. Server lifts can be utilized where applicable.
Perform additional or other duties as assigned such as monitoring and controlling access to the data center (Physical Security), maintaining cleanliness and appearance of the raised floor, and shipping/receiving duties.
Experience & Qualifications

High School Diploma or equivalent required; operational and technical experience in an IT environment preferred.
IT certification desired.
Experience with installation, testing and terminating of copper, fiber (multi & single mode) and coaxial cable desired.
Knowledge and experience with Windows operating system navigation, general commands and system programs/processes.
Security clearance via government or other agency background check may be required for customer support.
Excellent communication and organizational skills required.
Strong team player.
This employer will not sponsor visas for this role.
Csquare is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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