Sales Coordinator

Job Title: Sales Coordinator

Reports To: Chief Operating Officer

Work Schedule: General Business hours

Position Type: Full Time Onsite – Phoenix Arizona Office Location; not a remote position.

FLSA Status: Exempt

Compensation: $58k-65K (DOE)

Position Summary
TerraFresh Organics imports and ships fresh fruit to North America supermarkets and distributors. The Sales Coordinator will be primarily responsible for supporting the order fulfillment process by managing inventory and providing support to the sales team to ensure optimal performance and customer satisfaction.

Essential Duties and Responsibilities

Provide attentive support to key salespeople, including answering phones, maintaining records, inputting orders and assisting in the order fulfillment process.

Utilize various customer EDI programs such as Grocery EC, ITrade & Foodlink.

Coordinate with transportation to secure customer trucks, transfer trucks, schedule appointments, and follow up for successful on‑time delivery.

Assist third‑party warehouses in the order fulfillment process: answering emails, entering inventory, reconciling inventory, and shipping orders.

Develop a deep understanding of Famous Software.

Communicate and collaborate effectively with other departments, related companies, and third‑party vendors.

Maintain accurate records and filing.

Prepare and manage reports.

Work closely with QC team, coordinate repack requests and entries.

Reconcile invoices from vendors.

Manage material inventory and enter charges for growers.

Skills and Qualifications

Must be punctual, reliable, and have a positive attitude.

Possess excellent communication, interpersonal, and teamwork skills.

Thrive in a high‑pressure environment.

Ability to solve time‑sensitive matters with strong attention to detail.

Superior organization, planning, multitasking, and prioritizing skills.

Solid computer/technical knowledge and proficiency with MS Office suite.

Famous Software knowledge is preferred.

Experience

1‑3 years of produce‑related experience or a related field (highly preferred).

Fluent in Spanish (highly preferred).

Education

Bachelor’s degree in business administration or equivalent from a credited institution, or equivalent years of experience.

General Physical Demands

Office‑based role with occasional administrative activity; ability to lift files, open filing cabinets, and stand on a stool as needed.

Driving and/or climbing in and out of vehicles.

Prolonged periods sitting at a desk and working on a computer.

Capable of lifting up to 25 pounds at times.

Mobility and Travel

Travel to other U.S. facilities may be required from time to time.

Handling and Inspection

Lifting and carrying boxes of fruit or samples, typically weighing up to 25‑30 pounds.

Manual dexterity required to handle and inspect fruit samples, requiring good hand‑eye coordination.

Office Work

Extended periods of sitting while working at a computer, attending virtual meetings, and completing paperwork.

Frequent computer use, including repetitive motions such as typing and using a mouse.

Warehouse and Storage Facilities

Exposure to varying temperature conditions when visiting refrigerated storage facilities or warehouses.

Occasional climbing ladders or steps to access stored products.

Health and Safety

Use of appropriate personal protective equipment (PPE) such as gloves, safety glasses, and protective footwear when required.

Adherence to safety protocols and guidelines, especially in packing and storage facilities.

Supervisory Responsibility
N/A

Visual and Sensory Requirements

Good visual acuity to inspect fruit quality and detect defects or issues.

Ability to use taste and smell to assess fruit quality.

Communication

Clear communication with suppliers, clients, and team members via in‑person, phone, and email.

Other Duties
This job description does not cover all activities, duties or responsibilities. Duties may change at any time with or without notice.

Equal Opportunity Employer
TerraFresh Organics LLC is an equal‑opportunity employer and does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, marital status, disability, or any other protected status. All qualified applicants will receive consideration for employment.

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