Network Operations Center Technician - Broadcast

Network Operations Center Technician - Broadcast

Department: US Mobile Units | Location: Dallas, TX

Purpose
Supporting various high profile media clients, NEP Group is seeking a broadcast based Technician for our Network Operations Center (NOC) to join our Connected Solutions team in Dallas, TX. This team is responsible for managing and monitoring inbound/outbound transmission, ad insertion, feed routing, and overall video/audio/caption quality for marquee sporting events and other live content.

Essential Duties / Responsibilities

Vigilantly protect live streams by simulating the experience of a viewer and constantly checking for proper audio, video, closed captioning and picture quality

Switch the contribution feeds for a game in various languages (on MCR count)

Monitor commercial playout and modify playlists as needed

Monitor for system failures or quality issues and execute manual failovers if needed

Follow along with feed check-in to confirm end-to-end signal

Setup and test systems with clients prior to becoming a live air event on day of air

Monitor games and escape any issues to Supervisor on shift

Monitor and maintain the continuity and availability of live broadcast

Count in and out of Studio & Truck segments and commercial breaks

With the guidance of the Supervisor and Engineers, work as a team to promptly recover from any on-air discrepancies

Troubleshoot technical issues and engage Engineer-in-Charge or providers

Report and document technical issues – including logging of on-air discrepancies

Operate all broadcast equipment and technology within assigned operating areas

Proactively engage with Supervisor to develop expertise and learn new skills

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