Manager of Campus Engagement & Communications

Future Opening: Manager of Campus Engagement & Communications
The Manager of Campus Engagement & Communications is the central project manager and coordinator for institutional events, internal communications, and campus policies at Bay Atlantic University. This role focuses on building and maintaining shared infrastructure for campus activities, overseeing cross‑department protocols, and stewarding campus policy standards. The Manager works closely with department heads to ensure consistent communication and a coordinated calendar that prevents scheduling conflicts.

Scope of Responsibilities

Manage institutional events that are multi‑department or campus‑wide in scope, including commencement, orientation, campus‑wide conferences, milestone events. Department‑specific events remain with the relevant department head.

Maintain a master events calendar and shared event infrastructure (templates, vendor lists, standards) used by every department.

Responsibilities

Project Management of Major Institutional Events

Serve as the lead project manager for large, campus‑wide events involving multiple departments, including commencement, student orientation, campus conferences, and milestone events.

Own the project plan, timeline, budget, vendor coordination, logistics, communications, and post‑event review for each major event.

Partner with department heads, who contribute content and represent their constituencies, while the project itself is run by the Manager.

Conduct post‑event debriefs and maintain institutional knowledge for recurring annual cycles.

Master Calendar and Shared Event Infrastructure

Maintain the master campus event calendar across all departments and surface scheduling conflicts before they occur.

Set and steward shared standards for brand and signage templates, vendor lists, room‑booking and AV protocols, communication templates, and a basic event playbook.

Coordinate event logistics with the Director of Facilities and the Purchase Officer.

Support departments running their own events by providing infrastructure access, templates, and consistency without running those events directly.

Centralized Communication Systems and Cross‑Department Accountability

Maintain the centralized internal communications calendar and standard channels for staff, faculty, and students.

Define and steward communication protocols across departments regarding who communicates what, by when, and through which channel.

Run a regular cross‑department coordination cadence to surface plans early, align messaging, and resolve conflicts before they reach higher executive levels.

Draft and distribute campus‑wide announcements in partnership with relevant department heads.

Ensure consistent branding, tone, and voice across internal communications in alignment with the brand standards set by the Director of Marketing.

Campus Policy Stewardship (Central Bank of Policies and Procedures)

Own and maintain the master campus policy repository, a single, accessible, searchable, version‑controlled library of all official policies and procedures.

Steward the policy template and approval workflow to ensure a consistent format for every policy.

Support department heads in drafting and revising policies, maintaining content ownership while the Manager owns the process, format, and library.

Manage the annual policy review cycle and prompt policy owners when reviews are due or policies are out of date.

Route new and revised policies through the appropriate approval path and perform conflict checks to avoid contradictions.

Communicate new and updated policies through established channels and coordinate training or attestation as required.

Serve as the single point of contact for questions about policy existence, location, and status.

Coordination and Cross‑Functional Partnership

Partner with the Director of Marketing on brand consistency between external marketing and internal communications.

Partner with the Director of Human Resources on staff‑facing communications and on cataloging HR policies in the master policy library.

Partner with the Chief Academic Officer on academic communications, faculty events, and academic policy cataloging.

Partner with the Director of External Relations & Advancement and the Development Manager on donor and alumni event calendars and standards.

Partner with the Director of Admissions on aligning admissions communications protocols with institution‑wide standards.

Reporting and Continuous Improvement

Report regularly to the Chief of Staff on event calendar status, communication activity, policy review progress, and cross‑department coordination issues requiring executive attention.

Track metrics for events, communications, and policies (attendance, satisfaction, budget adherence, reach, accessibility, compliance).

Continuously refine standards, templates, and protocols based on effectiveness, focusing on enabling other departments rather than adding bureaucracy.

Education Requirements

Bachelor’s degree in Communications, Public Relations, Higher Education Administration, Event Management, Business Administration, or a related field; equivalent professional experience considered.

Master’s degree in a related field preferred but not required.

Experience Requirements

Minimum 3–5 years of progressive experience in event management, internal communications, project management, or a comparable coordination role; higher education or mission‑driven environment preferred.

Strong written and verbal communication skills, including drafting clear, accessible institutional announcements and policy language.

Experience setting and maintaining standards, templates, and operational playbooks that other teams adopt and use.

Working knowledge of policy lifecycle management—drafting, approval workflows, version control, and communications—or comparable experience in document and knowledge management.

Proven ability to coordinate across departments at peer and executive levels; comfort surfacing conflicts and driving resolution.

Strong organizational, planning, and problem‑solving skills; ability to manage multiple concurrent priorities.

Proficiency with standard productivity software, calendar and project management tools, communications platforms (email, intranet, web CMS), and basic knowledge management systems.

Discretion and judgment in handling sensitive institutional information and communications.

Compensation
$57,000.00 per year

Equal Employment Opportunity Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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