Inside Sales Account Manager - OEM

OEM Account Manager

The OEM Account Manager is responsible for driving profitable growth within the OEM Segment through strategic account management, new business development, and disciplined commercial execution. This role combines a hunter mindset with deep relationship management skills to identify, win, and expand OEM opportunities across extended sales cycles.
The ideal candidate is a commercially sharp, self-motivated sales professional who understands how to balance growth, margin, and customer value. They are comfortable managing a robust opportunity pipeline, negotiating pricing and commercial terms, and coordinating long-term projects across internal and external stakeholders.
Account Management & Customer Support

Serve as the primary inside sales contact for assigned OEM accounts, providing responsive and high-quality service.
Prepare and manage quotations, pricing requests, proposals, and follow-up activities accurately and on time.
Respond to customer needs related to product availability, lead times, order coordination, and commercial matters.
Build trusted customer relationships through strong responsiveness, credibility, and consistent follow-through.
Resolve or escalate commercial issues related to pricing, delivery, quality, or service as appropriate.
Long-Term Project Management

Manage long-cycle OEM programs from early-stage development through quote, design-in, approval, launch, and production support.
Coordinate with operations, supply chain, engineering, customer service, and product management to support project execution.
Maintain visibility into timelines, milestones, customer requirements, risks, and key dependencies across active programs.
Serve as the central point of accountability for project communication between customers and internal teams.
Price & Margin Management

Evaluate quote opportunities to ensure pricing aligns with company objectives, market conditions, and customer value.
Negotiate pricing and commercial terms within established guidelines while protecting margin performance.
Monitor account pricing trends, margin performance, and renewal cycles to support sustainable, profitable growth.
Partner with internal teams to develop competitive yet profitable pricing strategies for target opportunities.
Funnel & Pipeline Management

Build and actively manage a robust sales funnel of OEM opportunities across all stages of the sales cycle.
Track opportunities, milestones, next steps, close dates, risks, and forecast updates within CRM.
Drive disciplined follow-up on quotes, proposals, samples, and customer commitments to advance pipeline.
Provide accurate revenue forecasts and pipeline visibility to sales leadership on a consistent basis.
Prioritize opportunities based on strategic fit, revenue potential, margin profile, probability to close, and timing.
Accepting this position requires candidates to complete and pass a background check.