Sales Coordinator (CP) - Winsted or Sauk Rapids

Sales Coordinator (CP)

We are looking for a Sales Coordinator (CP) to join our Circular Products (CP) Business Unit. The Sales Coordinator (CP) are primarily responsible for the coordination, processing, and communication of order development to customers. They are a part of our Customer Service Team.
Location: Winsted, MN OR Sauk Rapids, MN Salary Range: $25.50 - 30.00 per hour (non-exempt) Shift Schedule : 1st shift Monday – Friday Business Hours Shift Differential : 1st shift - N/A
Key Accountabilities as a Sales Coordinator (CP):

Manage sales order activities, including validation, entry, status requests, and supporting documentation
Drive resolution to customer changes, concerns or CAREs and other inquiries
Support the sales and customer team to ensure a great customer experience
As a Sales Coordinator (CP), you will:
Conversion of quote to order – Effectively mine, read, interpret, and input data information to the company ERP systems from a wide variety of a customer base
Communicate customer expectations – Clearly and concisely communicate verbally and written information that is accurate and complete with internal and external customers
Respond timely and professionally to our customers by telephone or e-mail to answer inquiries, manage orders, or process change orders
Provide effective customer service for all internal and external customers by utilizing excellent, in-depth knowledge of product, company services as well as team members
Participate in the customer complaint process and follow up to ensure customer satisfaction
Build sustainable relationships of trust through open and interactive communication
Maintain a balance between company policy and customer benefit in decision making
Escalate unresolved customer issues to manager for further investigation and resolution
Perform other duties as assigned to meet business needs
Role Qualifications as a Sales Coordinator (CP) :

Candidates will have a high school diploma or equivalent and an Associate's degree in a business or manufacturing field of discipline, or prior customer service experience in a manufacturing environment.
Proficient knowledge and experience in Microsoft Office applications, particularly Word, Excel, and Outlook
Preference for knowledge and understanding principles of production planning, inventory control, and shipping
Preference for experience in working with independent factory sales representative network
Experience working within a company's ERP system
Ability to manage multiple tasks and changing priorities
Excellent verbal and written communication skills
Problem analysis and problem-solving abilities
Self-motivated and ability to work in a fast-paced environment
Basic skills in math, including fractions, decimals, and basic algebraic concepts
Ability to effectively work and communicate within a team environment
Work Environment: (office)
While performing the duties of this job, the employee is frequently required to sit/stand; talk or hear; and use hands to finger, handle, or touch objects or controls. The employee is regularly required to stand and walk short distances. On occasion, the employee may be required to stoop, bend, or reach above the shoulders. While on the production floor, all employees are required to wear company-provided personal protective equipment (PPE).
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. A reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions.
Join Millerbernd Manufacturing – Where Your Career Can Take Shape
About Us: At Millerbernd, we don't just offer jobs—we build careers. We're dedicated to creating meaningful opportunities where you can unlock your potential, turn ideas into action, and be part of a skilled, diverse, and driven team. From day one, you'll experience a supportive and dynamic environment designed to help you grow and succeed.
What We Offer:
Comprehensive Benefits
Medical, Dental & Vision Insurance – Two medical plan options, with company HSA contributions
Health & Flexible Spending Accounts (HSA/FSA) – For medical and dependent care expenses
Life & Disability Insurance – Company-paid basic life, AD&D, and short-/long-term disability
Voluntary Benefits – Including optional life, legal & ID protection, accident & critical illness insurance
Financial Security
401(k) with up to 4% Match – Immediate vesting
Incentive Pay – Performance-based bonus programs depending on your role and shift
Certain roles are eligible for the Performance-based "Freight Train Profit Sharing (FTPS)" Incentive plans
This team incentive plan has a weekly goal and a weekly stretch goal
If goals are achieved, the monthly payout can be up to $1,000 per eligible employee
Work-Life Balance
Accrual Paid Time Off (PTO) and Paid Holidays
Tuition Reimbursement – Up to $5,250/year for job-related education
Employee Assistance Program (EAP) – Free, confidential support services
Onsite Training – Includes leadership, welding, and language courses
Uniform Subsidy – For eligible roles
Benefits available to employees working 30+ hours/week. 401(k) available to all employees.
What to Expect from the Hiring Process
Submit Your Application – Our internal Talent Acquisition Team personally reviews every application
Phone Interview – If your background aligns with the role, we'll reach out for an introductory call
Onsite Interview & Facility Tour – Get a firsthand look at what it's like to work at Millerbernd
Follow-Up & Offer – Stay informed throughout the process; most decisions are made within 3–10 business days
We're an Equal Opportunity Employer
Millerbernd Manufacturing Company is committed to fostering a diverse and inclusive workplace. We encourage individuals of all backgrounds to apply.
Applicants must be authorized to work in the U.S. We are unable to sponsor or assume sponsorship of employment visas at this time.
Ready to shape your future with us? Apply today and discover what's possible at Millerbernd.