About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location
Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people, and our culture enables everything we do.
This role is based in Four Seasons APAC Corporate Office in Singapore, reporting to the Senior Vice‑President, Sales.
Summary
This senior leadership role will oversee and manage all APAC worldwide Sales offices and provide strategic leadership support within all segments—Group, Travel Industry, Business Travel, and Wholesale—to drive revenue growth for all Four Seasons properties globally. This role leads a diverse and remote team of Regional Directors and Account Directors based in Japan, Singapore, Hong Kong, Shanghai, Beijing, Sydney, and Mumbai. It also evaluates opportunities with deployment, business development, event strategy & ROI and works closely with VP Commercial APAC and SVP Sales.
Professional Qualifications
- Proven effective leadership skills, especially in a decentralized setting
- Deep level of understanding of all sales segments
- Ability to manage teams and individual productivity using a combination of technology, personal motivation and customer insights
- Strong customer relationships
- Understands and delivers on the needs of key stakeholders
- Ability to influence sales behavior
- Ability and willingness to understand sales technology, incentive plans and tools, budgets and to provide clear leadership
- Takes ownership and responsibility for all initiatives and provides support to those doing the work
Education
- Completed undergraduate degree from an accredited university
Experience
- 10+ years of experience leading sales people in the luxury market; on‑property experience preferred, demonstrated ability to manage large and complex projects while leading a team; experience in the Asia Pacific market, China specifically
Travel
- Willing to travel within the Region – approx. 50%