Help shape the future of customer loyalty by driving the strategy behind one of the most innovative rewards programs in the industry. This role is critical to translating long‑term vision into tangible progress, ensuring our rewards ecosystem continues to evolve to meet modern customer expectations.
Job Responsibilities
- Partner with Rewards leadership to shape, refine, and operationalize the 3‑year strategic roadmap for the Rewards product, supporting long‑term vision while translating strategy into executable priorities.
- Lead strategic analyses, framing of key decisions, and development of insights that inform program modernization, platform evolution, value creation, and customer experience enhancements.
- Help craft and socialize a clear, compelling narrative for the Rewards product, connecting strategy, customer value, and execution across stakeholders.
- Champion disciplined execution against strategic priorities, ensuring initiatives deliver against defined objectives, timelines, and success metrics.
- Establish structured operating rhythms (reviews, readouts, decision forums) to maintain momentum, transparency, and accountability across initiatives.
Required Qualifications, Capabilities, and Skills
- 5+ years of experience in product management, product strategy, or a related role within a complex, fast‑paced environment.
- Strong ability to influence across functions and levels, building alignment among diverse stakeholders with competing priorities.
- Exceptional organizational, prioritization, and problem‑solving skills, with comfort operating across ambiguity and evolving priorities.
- Excellent written and verbal communication skills, including experience developing executive‑ready narratives and materials.
- Advanced proficiency with Microsoft PowerPoint and Excel, as well as JIRA, Confluence, and modern collaboration tools.
- Bachelor’s degree required.
Preferred Qualifications
- Experience in financial services, loyalty, rewards, or technology‑driven platforms.
- Strong analytical orientation, with the ability to synthesize data, customer insights, and business context into clear recommendations.
Work Authorization and Relocation
Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. This role does not provide relocation assistance, so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hire.
Benefits
Competitive total rewards package including base salary determined based on the role, experience, skill set and location. Eligible roles may receive commission‑based pay and/or discretionary incentive compensation. Benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and other employee programs.
Equal Opportunity Employer/Disability/Veterans
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
#J-18808-Ljbffr