Engagement Manager

Founded in 1991, ADNET Technologies is a SOC 2, Type II Compliant IT management and cybersecurity firm with offices in Rocky Hill, CT and Albany, NY. ADNET works closely with clients to provide industry-leading service across three core areas—Managed IT Services, Cybersecurity and Cloud—and is distinguished by its human-centered approach to client engagements. From providing seamless access to a vast support network to a dedicated Engagement Team in your local community, ADNET is proud to be both recognized globally and loved locally. (Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.)Are you a results-driven sales professional with a passion for technology and building meaningful client relationships? ADNET Technologies, a New Charter company, is hiring an Engagement Manager to join our growing Client Engagement team.In this role, you'll be the face of ADNET for a portfolio of business clients — identifying new opportunities, deepening existing partnerships, and driving strategic growth across our managed IT services offerings. This is a high-impact, client-facing position for someone who thrives at the intersection of consultative sales, account management, and technology.ResponsibilitiesDrive business growth by identifying client needs, uncovering cross-sell and upsell opportunities, and building a strong referral network within the business communityManage and grow a client portfolio by developing trusted relationships with key decision-makers and technology stakeholdersExecute a consultative sales approach — understanding client business goals and aligning ADNET's technology solutions to help them get thereMeet and exceed sales targets through disciplined daily and weekly activity management, pipeline forecasting, and strategic account planningCoordinate with internal teams (Service Delivery, FPA, and vendor/partner networks) to deliver exceptional client experiences and timely project executionMaintain accurate CRM records including account notes, meeting summaries, pipeline data, and forecastsRepresent ADNET at marketing and community events to drive registrations, strengthen brand presence, and convert prospects into clientsStay ahead of the curve by monitoring industry trends, competitor activity, and emerging technologies that impact client strategyParticipate in Sandler Sales Coaching to continuously sharpen your sales skills and methodologyEducation & Experience:High School Diploma or equivalent required; Associate's or Bachelor's degree in Business or a technology-related field preferred5+ years of proven B2B sales or account management experience, ideally in technology, IT services, or a related fieldA combination of education and relevant experience will be consideredSkills & Competencies:Strong consultative selling skills with a track record of meeting or exceeding revenue targetsExcellent written and verbal communication skills; able to engage confidently with C-suite and business ownersHighly organized with the ability to manage multiple accounts and priorities simultaneouslyProficiency with CRM platforms (pipeline management, forecasting, account documentation)Strategic thinker with a client-first mindset and a bias for actionSelf-motivated, goal-oriented, and comfortable working both independently and as part of a teamCommitment to continuous learning and professional developmentWork Environment & RequirementsValid driver's license and reliable vehicle required for travel to client sitesAbility to fly commercially when needed for business travelOccasional evenings, weekends, and overnight travel as the role requiresAdnet Technologies, a New Charter Company, is committed to creating an inclusive environment and is proud to be an equal opportunity employer. Adnet Technologies recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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