Engagement and Marketing Manager

About the FHC:

Formed in the Summer of 2010, the Fraternity Housing Corporation (FHC) elevates the value of Alpha
Gamma Delta membership by providing safe, competitive, and attractive housing and storage facilities
for the members of Alpha Gamma Delta. The FHC fulfills its mission through professional property
management and prudent financial management, as well as innovative, diligent, and future-focused
investments in property and property improvements. The FHC owns or leases more than 95 Alpha
Gamma Delta homes, dorms, lodges, suites, and storage spaces across the United States and is
committed to providing the highest quality property management support for each unique chapter
served.
Job Summary:

The Engagement and MarketingManager is the voice of the FHC. A storyteller, relationship builder and brandambassador, helping current and potential constituents understand the value ofthe Alpha Gamma Delta facility experience. Success is defined by the ability tocommunicate effectively and creatively with a wide audience, produce qualitywork against hard deadlines and to be proactive in the continued execution ofthe FHC growth and development strategy.
Duties/Responsibilities:

Manage and direct FHC communications and marketing efforts to build trust and affinity for the FHC experience
Create and manage content of FHC print, web, email marketing, social media materials, and member/officer training resources utilizing the Fraternity Marketing and Communications team social media and graphic design support when necessary
Manage and maintain the FHC Communication Calendar
Conceptualize, create and facilitate events and promotional materials for special events, fundraising campaigns and other FHC or Fraternity projects
Stay abreast of advancing technologies and marketing trends and apply to current projects
Serve as photographer and videographer as needed
Manage the print and special marketing materials creation process internally and with outside vendors
Guide and manage the FHC’s constituent engagement and education efforts
Support training and education for IHQ-based and locally based staff members
Support collegiate member(s), parent(s), officer(s) and advisor(s) training and education in close conjunction with the Fraternity
Work with the Alpha Gamma Delta Foundation to complete and market Educational Area Grant campaigns
Partner with Fraternity staff to promote overlapping organizational initiatives, as needed
Assist with different elements of the Business Development cycle
Other duties as assigned
Required Knowledge/Skills/Abilities:

Equal parts people-person and project coordinator
An excellent communicator, great listener and captivating storyteller with strong verbal and written skills
Flexible, able to adapt to changing needs, shift priorities as required and enjoy working in a fast-paced environment
Adept at critical thinking and able to trouble-shoot and problem-solve collaboratively and independently
Able to demonstrate sound decision-making in high pressure conditions with minimal oversight
Enjoy collaborating with diverse teams throughout the enterprise
Ability to collect information from a variety of sources and distill into a marketing message
Detail-oriented and organized while managing multiple projects
Willing to seek out and engage in new opportunities for personal and professional development
Passionate about the fraternity/sorority experience and able to connect with multi-generational constituents
Comfortable with Facebook, Twitter, Pinterest, Instagram, LinkedIn and other social media sites
Working knowledge of Microsoft Office and Adobe Suite Membership in Alpha Gamma Delta, another Greek organization, and/or knowledge of Greek letter organizations preferred
Education:

Bachelor’s degree required, preferably in business, journalism, communications, public relations, marketing or related field
Experience:

1-3 years of work experience in communications, marketing, public relations or related field
Experience with email marking software, Adobe Suite, WordPress, Canva, and/or Alchemer (or another survey software) preferred
Membership in Alpha Gamma Delta or another college-based social fraternity or sorority preferred
Competencies:

Customer focus – Build strong customer relationships and deliver customer-centric solutions
Communicates effectively – Develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences
Situational adaptability – Adapt approach and demeanor in real time to match the shifting demands of different situations
Cultivates innovation – Create new and better ways for the organization to be successful
Collaborates – Build partnerships and work collaboratively with others to meet shared objectives
Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment is primarily in an office environment but involves frequent work performed from out-of-office locations for job related activities and occasional activities which are outdoors. Reasonable accommodation(s) may be made toenable individuals with disabilities to perform the essential functions:
Ability and willingness to travel out of state for up to a week at a time
Must possess a valid driver’s license
Ability to lift and carry 35– 50 pounds at times for a distance of 20 feet
Other Duties:

The above statements are intended to describe the general nature and level of work being performed in this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Equal Employment Opportunity Policy:

We are an equal opportunity employer and do not discriminate in hiring or employment based on race, color, religion, national origin, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.