Field Service Agent (Arlington)

Job Title:

Field Service Agent
Skills:

Laptops / Desktop troubleshooting, resolving printer issues, shipping, Field Service & receiving equipment, Pix boot, SCCM/ intune, Active Directory 360 issues, autopilot
Experience:

2-3 Years
Location:

Arlington, Virginia, United States
Job Type:

Contract

We at Coforge are hiring for Service Desk Agent with the following skill set:

Key Responsibilities:
Deskside associate Level 1.5 with experience in imaging, Laptops / Desktop troubleshooting, resolving printer issues, shipping, Field Service & receiving equipment etc.
Should have over 4 years of experience in Deskside support.
Imaging using Pix boot, SCCM/ intune.
Experience in resolving Active Directory 360 issues.
Experience with Bitlocker, MFA & Google DUO.
Experience with autopilot.
Experience in resolving Level 1 / Level 2 password, access & general laptop issues.
Must have experience in supporting hybrid/Remote users in a large enterprise environment.