Account Manager—Retail SMB Business Sales
Job ID: r-1092963
Apply prior to the end date: May 29, 2026
Responsibilities
Introduce small and medium business customers to the latest high‑tech 5G products and services that solve their unique business needs.
Interact with SMB customers in the retail store, digitally, and through outbound prospecting.
Demonstrate the value of our products and services by introducing end‑to‑end technology solutions to energize their businesses.
Drive small business results by partnering with and mentoring Consumer Retail Sales Representatives.
Grow and retain your customer base by acquiring and retaining accounts in the small business segment.
Utilize solution‑based selling techniques to solve business problems for customers.
Conduct outbound sales prospecting and customer visits.
Service the needs of the existing customer base.
Use sales enablement systems and tools to track, forecast, manage your pipeline and book of business.
Qualifications
You’ll need to have:
Bachelor’s degree or four or more years of work experience.
Three or more years of relevant experience, demonstrated through work experience and/or military experience.
Experience in sales, marketing or customer service.
Valid driver's license.
Willingness to travel.
Even better if you have one or more of the following:
A degree—Associate’s or Bachelor’s degree or related certifications/college courses.
Outside sales experience including outbound prospecting.
Wireless sales experience exceeding quota.
Experience influencing a team to drive sales results.Capability to drive positive results in a team environment.
People skills for influencing, negotiating, conflict resolution and the demonstrated ability to build trust and act as an influencer at all levels.
Where you’ll be working
In this hybrid role, you will have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.
Scheduled Weekly Hours
40
Benefits and Compensation
Competitive salary including base pay and target individual‑based commission. Compensation varies by geography, performance, and experience.
Benefits (starting day one) include:
Best‑in‑class medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both.
Velocity Selling methodology using AI and advanced CRM tools.
Sales recognition programs with travel, gifts, and other incentives.
Lucrative paid time off—five weeks of paid time off (vacation, holidays, and personal days).
8 weeks of paid parental leave for eligible new parents (up to 16 weeks for new moms with short‑term disability).
Up to $8,000 per year in tuition assistance.
Industry certification opportunities through Verizon’s Get Certified program.
Discounts up to 50% off on Verizon products and services, including WLAN offerings.
Employee discounts, pet insurance, and additional perks to support V‑teamers and their loved ones.
Equal Employment Opportunity
Verizon is an equal‑opportunity employer. We evaluate qualified applicants without regard to veteran status, disability, or other legally protected characteristics.
Annual Salary Range
Annual salary range for the location(s) listed on this job requisition: $36,000 - $58,900.
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Account Manager-Retail SMB Business Sales
Verizon Communications, Terre Haute, IN, USA
Pay: $36,000-$58,900/yr
Job type: Full Time