Account Manager - Retainer 7

About the job Account Manager - Retainer 7
About the Company: We specialize in crafting innovative email marketing strategies that drive e-commerce growth. Our team leverages data-driven insights and creative storytelling to enhance your email marketing ecosystem, focusing on expanding subscriber lists, boosting engagement, and converting leads into loyal customers.

About the Role: With a deep understanding of e-commerce trends and consumer behavior, we design personalized campaigns that resonate with your audience and align with your brand's values. Now, we are expanding our team and looking for an Account Manager to drive email marketing success by crafting impactful copy and executing strategic campaigns that engage, convert, and retain customers.

Key Responsibilities

Analysis and Research

Conduct in-depth brand research to understand the client’s voice, products, and goals

Analyze competitors’ email strategies to identify opportunities for improvement

Leverage product insights to craft effective and persuasive email copy

Strategic Planning & Execution

Develop and implement data-driven email marketing strategies aligned with client objectives

Analyze email performance metrics regularly and provide actionable insights for improvement

Create campaign calendars 45-60 days in advance, incorporating engaging offers and innovative campaigns

Campaign and Flow Management

Map customer journeys to create intentional, high-converting email flows

Ensure all content aligns with the customer journey and maximizes conversions

Collaboration and Revisions

Incorporate feedback promptly, with revisions completed within 24 hours

Work closely with internal teams and clients to ensure email strategies deliver results

Copywriting

Write compelling, brand-aligned email copy for scheduled campaigns and automated flows

Expert in creating persuasive, concise email copy and doing QA

Proficient in leveraging Klaviyo for advanced email marketing

Strong ability to segment and target audiences effectively

Experience improving open rates, click-through rates, and conversions

Ability to interpret campaign metrics and improve performance

Skilled in crafting unique, attention-grabbing email content

Client communication

Communicating with clients daily and maintaining strong relationships with them

Manage multiple clients (6-7) while meeting deadlines

Familiar with tools like Klaviyo, ClickUp, Slack, and Figma

Ideal Qualities

Passionate about innovation and exploring new marketing strategies

Proactive,-driven, and able to work independently

Strong critical thinker and data-driven decision-maker

Team-oriented with a collaborative mindset

Ability to respond to client needs during weekends if required

Metrics for Success

Maintain high open and click-through rates to drive engagement

Ensure email revenue contributes above 30% of total sales

Deliver positive client feedback through effective communication and results

Plan campaigns at least 2 weeks ahead, allowing 48 hours for client review and keeping the content calendar 2-4 weeks ahead

Ensure all email campaigns and projects are delivered on time with consistent weekly team and peer reviews to address bottlenecks

Efficiently handle 6-7 clients, providing responses within 3 hours during online working hours

Our Offer

Full-time and fully remote opportunity

Working hours: flexible with availability between 9 AM - 5 PM CST (Monday to Friday)

Compensation: $3000-$3500

Freelance contract (you’re responsible for your own taxes)

Recruitment Process

Initial interview with Zabota team

Interview with the client

Second interview and/or test task (if required)

A final decision and official offer

*Only CVs in English will be accepted. Only shortlisted candidates will be contacted.

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