Account Executive

We are looking for a sales‑driven Account Executive of Sales (dedicated region – FLORIDA). Reporting to the Director, Agency Operations, the Account Executive is responsible for contributing to the growth of Kensington Tours Agency channel in the US & Canada through the proactive account management of travel agent locations that sit below the threshold for management by the field sales team. This role also provides essential administrative support to the field team.

Key Accountabilities

Achieve personal Sales / Revenue and other Business KPI’s by executing pro‑active sales strategies for assigned accounts and territories

Actively manage the accounts that fall below the threshold of the field sales portfolio with the objective of increasing sales revenue (note: Agencies that move above the threshold will be assigned to a Director of Sales)

Build and preserve effective relationships with new and existing travel agencies inclusive of maintaining an optimal level of agent related activities/week (emails, calls, follow‑up calls, Agent sign ups, webinars)

Provide superior levels of customer service and sales support to all agencies within the territory

Resolve any agent concerns or complaints through immediate communications with appropriate parties

Maintain agency prospect lists/contact database in order to identify opportunities; Proactively and consistently seek opportunities to promote and sell products

Maintain an in-depth knowledge of all Kensington Tours product and services

Host product/system training webinars with agency and consortia partners when required

Will be required to assist in representing Kensington Tours at trade shows and preferred agency network events, presenting the Company’s products and services

Other projects as assigned

Qualifications

Minimum 2 years’ travel industry phone sales experience ideally in a B2B capacity

Highly motivated and enthusiastic with an innate sales drive with a proven ability to develop new business and increase sales

Strong written and verbal communication skills, including presentation skills and an ability to communicate in a polished and professional manner

Ability to attend and participate in trade events & conferences when required

Highly organized with excellent attention to detail

Proven time management skills with an ability to set and meet personal timelines and deliverables

Able to work in a fast paced, changing, entrepreneurial environment and meet time sensitive deadlines

Worldly and well‑traveled with nuanced understanding of the expectations of the luxury traveler an asset

Specific regional experience/expertise across Europe, Asia, Africa and/or Latin America an asset

Upbeat personality with a comfort being both a flexible and adaptable team player and a self‑starter (must be able to work in lean environment with autonomy)

We provide a competitive compensation package with a strong pay for performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected base compensation range for this position is: $60,000 to 65,000.

The actual compensation may vary depending on local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education/training.

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