Global Account Director

Job Summary

Vertiv's Global Strategic Account Directors are highly visible leaders responsible for driving strategy, growth, and enterprise-wide alignment across the organization’s largest global accounts. They accelerate revenue expansion through innovative product solutions, expanded service offerings, and deeper strategic partnerships. They serve as the executive leader for the account, shaping and executing a comprehensive global strategy that advances both customer objectives and corporate growth priorities. Acting as a trusted advisor to senior client stakeholders, the role requires the ability to influence and guide decision‑makers at all levels while aligning cross‑functional teams to deliver measurable business impact. Success in this position demands strong executive presence, commercial acumen, and the ability to lead across complex, matrixed environments. The Global Account Director partners closely with lines of business, regional sales and service organizations, and senior leadership to ensure seamless execution and exceptional customer outcomes. Collaboration across global divisions is essential, as is the ability to build credibility and lasting relationships with senior leaders within each client organization.
Responsibilities

Lead the development and profitable growth of assigned global Hyperscale Data Center accounts, driving long‑term strategic value and lifecycle account management.
Serve as the primary executive interface between the customer and the organization, representing the company in all strategic, commercial, and account‑related activities across headquarters, regions, and business units.
Build, develop, and maintain executive‑level relationships to strengthen customer satisfaction, retention, and long‑term partnership alignment.
Develop and execute short‑ and long‑term account strategies aligned to corporate objectives to achieve or exceed assigned financial and growth targets.
Identify and expand new business opportunities within assigned accounts and adjacent market segments, increasing account penetration and solution adoption.
Lead strategic account planning and analysis to determine optimal solution positioning, value proposition development, and sales execution strategies that clearly articulate differentiated value.
Drive executive‑level communications, effectively influencing decision‑makers through data‑driven insights and clear business justification.
Collaborate cross‑functionally to ensure successful contract execution, operational alignment, and delivery of products and services in accordance with customer expectations and contractual requirements.
Maintain disciplined opportunity management within CRM systems and ensure visibility, forecasting accuracy, and coordinated engagement across the account ecosystem.
Support the implementation of global portfolio initiatives, innovation programs, and research and development alignment to meet evolving customer requirements.
Perform other duties as assigned.
Minimum Qualifications

BA or BS in Business, Marketing, Communications, or similar field
10+ years’ experience in a Sales/Account Leadership role working with high‑profile accounts
Demonstrated ability to close complex transactions through direct influence with multiple decision makers
Excellent organizational, analytical, and interpersonal skills
Self‑starter who follows projects to completion with minimal supervision
Ability to work under different levels of pressure with strong interpersonal and leadership skills
Effective motivator with an enthusiastic desire to succeed
Preferred Qualifications

MBA or other advanced degree
Project management expertise
Travel Required

Travel 50% – Extensive domestic and some international travel will be required as needed.
Core Principals

Safety
Integrity
Respect
Teamwork
Diversity & Inclusion
Strategic Priorities

Customer Focus
Operational Excellence
High‑Performance Culture
Innovation
Financial Strength
Behaviors

Own It
Act With Urgency
Foster a Customer‑First Mindset
Think Big and Execute
Lead by Example
Drive Continuous Improvement
Learn and Seek Out Development
Compensation and Benefits

The overall anticipated total compensation package for this role in CA is between $253k to $337k per year, inclusive of base salary and eligibility for a monthly sales incentive plan. The estimated base salary range for this role in the CA locality is between $151k to $202k per year; salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k.
Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F‑1, H‑1, H‑2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com.

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