Associate Director, Client Growth Strategy

Job Description
The

Associate Director

is responsible for developing complex, high‑impact Connected Commerce strategies for a portfolio of clients, helping them unlock incremental growth across affiliate, commerce media, and emerging performance channels while navigating ambiguity, scale considerations, and evolving client needs. This role serves as the primary strategic decision‑maker and advisor to clients—owning growth narratives, investment strategy, and long‑term planning—and is accountable for setting strategic direction, making tradeoffs, and driving alignment across Media, Investment, and Operations to bring integrated Connected Commerce solutions to life. Associate Directors elevate the conversation beyond “affiliate as a tactic” toward commerce growth as a business driver.

Hybrid requirement:

3 days a week in office.

Responsibilities
Connected Commerce Strategy & Growth

Own the Connected Commerce strategy for assigned clients, including the most complex accounts, stakeholder environments, and growth challenges within the portfolio

Translate client business goals into integrated growth strategies that drive incremental revenue and efficiency—not just channel performance

Identify, prioritize, and introduce new commerce levers clients can activate, making clear recommendations on where to invest, test, or deprioritize based on impact, scalability, and resource tradeoffs

Client Leadership & Advisory

Serve as the primary strategic point of contact and final Connected Commerce authority for clients, building trust through strong business acumen, clear point of view, and decisive recommendations

Elevate conversations within the client organization, gaining buy‑in from senior stakeholders and positioning the organization as a long‑term growth partner

Lead strategic moments including quarterly planning, business reviews, and growth planning sessions, owning the narrative, framing tradeoffs, and aligning stakeholders around committed plans

Strategic Planning & Investment Leadership

Own growth planning, budget strategy, and channel investment recommendations across the Connected Commerce ecosystem, with accountability for prioritization, sequencing, and impact at scale

Use market trends, performance data, and industry insights to inform strategy and identify new opportunities

Cross‑Team Collaboration

Partner closely with Media, Investment, Operations and other critical Lines of Business to ensure strategic intent translates into effective, integrated execution, taking accountability for cross‑team alignment—not just coordination

Identify recurring friction, unclear ownership, or execution risk across teams and drive resolution or escalation to prevent rework and over‑servicing

Act as connective tissue across teams, reinforcing shared goals and outcomes rather than siloed success

Qualifications

Bachelor’s Degree or commensurate work experience

7+ years of experience working in a marketing role—ideally digital performance marketing

Strong written and verbal communication and relationship skills

Proficient knowledge of the Microsoft suite of products, including Windows, Word, Excel, and PowerPoint

Demonstrated ability to operate autonomously in complex, ambiguous client environments

Comfort making and standing behind strategic decisions with incomplete information

Strong strategic thinker with the ability to connect data, trends, and client goals

Confident client communicator who can influence and inspire trust

Collaborative leader who brings teams together around shared outcomes

Benefits

Flexible time off without the hassle of accrual

A generous number of paid holidays

Company‑sponsored team‑building events

Employee Referral Program

Annual recognition awards

Hybrid work arrangements for optimal work‑life balance

Parental bonding leave

Backup care options for children and elders

Employee discount program

International SOS program for global support

Business Resource Groups, where employees connect over shared interests to cultivate an engaging, inclusive environment

All your information will be kept confidential according to EEO guidelines.

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