Director, PMO

Job Summary: The Director of the Program Management Office (PMO) is accountable for driving enterprise‑level, technical programs that enable organizational change and deliver measurable business outcomes. This role owns program governance, planning, execution discipline, and change adoption for complex initiatives spanning infrastructure, cloud, security, platforms, and compliance.

Core Responsibilities

Organizational & People Leadership

Lead, coach, and develop PMO managers and senior program leaders responsible for delivering complex, technical initiatives

Establish clear performance expectations focused on outcomes, accountability, and change adoption

Build a strong bench of program and change leaders capable of operating in highly technical environments

Foster a culture of ownership, disciplined execution, and proactive leadership across the PMO

Enterprise Program & Change Leadership

Own the PMO’s role as a driver of organizational change, ensuring programs deliver not just completion, but adoption and impact

Lead execution of enterprise‑scale, cross‑functional technical programs spanning infrastructure, cloud, security, platforms, and compliance

Ensure programs are intentionally designed to move the organization forward, including changes to behavior, process, and operating models

Actively intervene and course‑correct when programs stall, face resistance, or fail to drive intended change

Planning, Prioritization & Investment Alignment

Establish enterprise‑level planning and prioritization mechanisms for PMO‑led technical initiatives

Partner with Engineering, Product, Finance, Security, and Business leaders to align program sequencing with strategy, capacity, and risk

Enable leadership decision‑making through clear articulation of tradeoffs, dependencies, and constraints

Ensure programs are realistically scoped, funded, and resourced to achieve outcomes

Governance, Risk & Executive Transparency

Define and operate PMO governance structures that ensure visibility, accountability, and timely decision‑making

Lead executive program forums, steering committees, and escalation paths

Surface delivery, technical, financial, and adoption risks early with clear mitigation options

Ensure leadership has confidence in the accuracy, integrity, and relevance of program reporting

Execution Discipline & Technical Credibility

Set expectations for disciplined program execution, including clear ownership, milestones, and success criteria

Ensure PMO leaders operate with sufficient technical understanding to manage infrastructure‑heavy, security‑sensitive initiatives

Drive consistent standards for how technical programs are planned, staffed, and managed

Balance delivery rigor with adaptability in complex, evolving technical environments

PMO Capability, Process & Maturity

Own the evolution of PMO frameworks, playbooks, and standards to support technical program delivery at scale

Drive continuous improvement of PMO practices based on outcomes, lessons learned, and organizational needs

Ensure the PMO measurably improves how the organization executes and absorbs change over time

Champion adoption of tools and practices that improve transparency, efficiency, and execution maturity

Primary Duties

Enterprise Program & Portfolio Leadership

Direct and oversee delivery of large‑scale, cross‑functional programs that advance Engineering and business strategic priorities

Provide decisive leadership and centralized oversight across complex initiatives spanning technology, operations, finance, security, and commercial teams

Ensure programs are intentionally scoped, sequenced, and actively managed to deliver intended outcomes

Intervene and course‑correct when initiatives are at risk, stalled, or misaligned with strategy

Change Leadership & Organizational Transformation

Operate the PMO as a change‑driving function, shaping how the organization adopts new ways of working

Actively drive change across teams by setting clear expectations, reinforcing accountability, and addressing resistance

Sponsor and lead transformation initiatives that improve execution discipline, governance, and operational maturity

Ensure change management, communication, and stakeholder readiness are embedded into all major programs

Planning, Prioritization & Governance

Direct the operation of enterprise‑level planning and prioritization mechanisms for PMO‑led initiatives

Act as a peer partner to Engineering, Product, Finance, and Business leaders to align investment, capacity, and sequencing

Define and lead governance forums that enable clear decision‑making and effective escalation

Ensure leadership has timely, accurate, and decision‑relevant insight into progress, risks, and dependencies

Execution Excellence & Delivery Discipline

Set and enforce execution standards across PMO programs, ensuring clear ownership, milestones, and success metrics

Hold leaders accountable to delivery commitments while enabling adaptability when conditions change

Ensure risks, issues, and dependencies are surfaced early and actively managed

Set expectations for transparent reporting and fact‑based delivery conversations

Stakeholder Engagement & Executive Partnership

Serve as a trusted advisor to senior and executive leadership on program status, tradeoffs, and risks

Influence decisions proactively by bringing forward clear recommendations supported by data and context

Strengthen alignment and shared ownership across Engineering, Product, Operations, Security, and Finance

Represent PMO priorities and delivery health in executive and steering forums

PMO Capability, Process & Maturity

Direct the evolution of PMO processes, frameworks, and playbooks to support execution at scale

Drive continuous improvement in how enterprise programs are planned, governed, and delivered

Hold the PMO accountable for measurable improvements in execution and change maturity

Lead adoption of tooling, reporting standards, and operational best practices

People Leadership & Accountability

Lead, coach, and develop PMO managers and program leaders

Set clear performance expectations tied to outcomes and change adoption—not activity

Build a culture of ownership, follow‑through, and proactive leadership within the PMO

Develop talent pipelines and succession plans to sustain a high‑impact PMO organization

Knowledge

Enterprise‑scale technical program and portfolio management across infrastructure, platforms, security, and cloud environments

Experience operating within production, uptime‑sensitive, or highly regulated technical environments

Core concepts of modern infrastructure, cloud computing, identity, security, networking, and system integration

Technical delivery lifecycles, architecture dependencies, and operational risk within large engineering organizations

Governance, compliance, audit, and regulatory requirements impacting technical systems and platforms

Financial and vendor management as it relates to infrastructure, tooling, and technology investment

Skills

Leading large‑scale technical change initiatives through planning, execution, and adoption

Communicating complex technical topics clearly to executive and non‑technical stakeholders

Driving accountability and delivery discipline across highly technical, cross‑functional teams

Influencing prioritization and sequencing of technical work based on risk, capacity, and impact

Coaching and developing PMO leaders to operate effectively in deeply technical program environments

Abilities

Lead enterprise‑level technical programs from strategy through execution and operational adoption

Anticipate and mitigate technical, architectural, and dependency risks across complex initiatives

Drive organizational change while maintaining delivery stability in production environments

Establish governance and execution models that support secure, reliable, and scalable systems

Build and sustain a PMO organization capable of driving complex technical transformation over time

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non‑sales positions are eligible for a Bonus. Additionally, Comcast provides best‑in‑class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always‑on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education
Bachelor's Degree

Relevant Work Experience
10 Years +

Equal Opportunity Statement
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

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