Account Manager

Lefty is the leading end-to-end Influencer Marketing Platform trusted by the world’s top Luxury and Lifestyle brands to discover, manage, and measure their top-performing influencer programs. We provide cutting-edge technology and data-driven insights to help our clients maximize their ROI in the dynamic world of social media and content creation.

We’re seeking a skilled, client-focused Account Manager to join our New York office. This is a unique opportunity for someone who thrives on building strong relationships, delivering measurable impact, and helping brands take their influencer marketing strategy to the next level

Responsibilities:
As an Account Manager, you’ll be the strategic partner our clients rely on to:

Build long-term relationships and ensure client satisfaction and retention

Drive client growth by identifying upsell opportunities and delivering tailored recommendations

Deep dive into client goals to craft action plans that maximize their use of the Lefty platform

Onboarding of new clients and providing training on effective platform usage

Lead workshops and strategic sessions on influencer marketing and platform usage best practices

Act as the voice of the customer — gather feedback and influence platform improvements

Qualifications

Experience in Account Management or Client Success, ideally in SaaS, digital marketing, or influencer tech

Proven ability to manage client portfolios and grow strategic accounts

Strong communication, negotiation, and problem-solving skills

Analytical mindset — you’re comfortable working with data and performance metrics

Experience with influencer marketing is a big plus

Organized, autonomous, and proactive

Fluent in spoken and written English; a second language is a plus

Bachelor’s or Master’s degree in Business, Marketing, Communications, or a related field

Our Interview Process

Initial screening (10 minutes) with HR

In-depth interview (45 minutes) to explore experience and fit with the Head of Account Management

Case study — show us your strategic thinking

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