Senior Sales Manager

Job Description - Senior Sales Manager (HOT0CKST)
Job Description

Job Number:
HOT0CKST

Work Locations
Hilton Hotels – Makkah, 21955

A Senior Sales Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.

What will you be doing?

Analyze local market trends and competitor activity to identify business leads

Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams

Negotiate room rates/packages with corporate clients

Develop and implement creative local marketing channels, including social media channels

Prepare company contracts for the hotel in accordance with current business and pricing conditions

Work within current business strategies and recognize potential opportunities

Cooperate with other departments in the hotel to create an exceptional guest experience and build strong, comprehensive sales programs

Attend sales events as required

Produce accurate and timely reports that meet the needs of the Sales Director and senior management, including the reporting of appointments, calls made and business leads

Answer customer queries in a prompt and professional manner

Manage staff performance in compliance with company policies and procedures

Recruit, manage, train and develop the sales team

What are we looking for?

Positive attitude and good communication skills

Commitment to delivering a high level of customer service

Flexibility to respond to a range of different work situations

Ability to work under pressure and on own initiative

Experience in a sales role with a proven track record to close sales

It would be advantageous to demonstrate the following capabilities and distinctions:

Knowledge of local market

Knowledge of hospitality

Passion for sales and for achieving targets and objectives

Degree‑level qualification in a relevant field

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing team members are at the heart of it all.

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