Key Account Leader - Minnesota / Iowa

Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We explore society’s most critical safety and justice issues with our ecosystem of devices and cloud software. We work better together by connecting with candor and care, seeking diverse perspectives from our customers, communities and each other.

Life at Axon is fast‑paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact
Axon’s Key Account Leader for Top 1200 is responsible for selling Axon products and services to our law enforcement agencies. This is a quota‑carrying, external field position. Ability to articulate complex solutions, build and maintain senior‑level relationships, navigate across customer agencies and procurement processes, and lead the Axon team to success is required. The position provides technical and administrative product information, demonstrations, and/or product training.

Location
Remote; travel up to 70% of the time.

Territory
MN, IA, WY, ND, SD (60% MN, 25% IA, 15% WY, ND, SD)

Reports To
Senior Director, Key Accounts West.

What You Do

Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve strategic objectives.

Develop and maintain client relationships to ultimately drive revenue growth.

Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions.

Track customer activity in internal systems to execute on account strategy and identify additional opportunities.

Cultivate customer relationships and ensure effective service delivery to accounts.

Focus on customer satisfaction, understand the customer’s business and workflows, and develop a proper contact network within accounts.

Work with and bring in experts/specialists where required.

Oversee and know all account activities for your book of business.

Own account relationship and drive overall customer satisfaction for assigned accounts.

Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing.

May provide customer product training as necessary.

Accountable for individual expense budget management.

What You Bring

Minimum of 5 years of demonstrated successful customer‑facing Software (SaaS / Cloud) Sales experience.

Minimum of 3 years’ experience managing a book of business of Major Accounts.

Solution or consultative sales experience working within complex sales processes.

Data management experience using Salesforce (preferred) or similar CRM.

Strong understanding of Cloud and SaaS.

Able to travel 70%+ (3–4 days a week on the road) including overnight travel.

Able to clearly and directly articulate complex solution offerings across technical and non‑technical audiences.

Startup experience & some vertical experience.

Law Enforcement / Public Safety experience.

Team player: collaborate with various team members regularly.

Ready to own & drive the territory.

Benefits

Competitive salary and 401(k) with employer match.

Discretionary paid time off.

Paid parental leave for all.

Medical, Dental, Vision plans.

Fitness programs.

Emotional & Mental Wellness support.

Learning & Development programs.

Snacks in our offices.

Base pay range: $82,650–$132,240 USD.

Equal Opportunity
We are an equal‑opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent – regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances – and empowering all our employees so they can do their best work. If you have a disability or special needs that requires assistance or accommodation during the application or recruiting process, email recruitingops@axon.com. Axon will not respond to inquiries for other purposes.

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