Social Media Publisher @ Edinburg & McAllen

Job Title

Consistently upload and manage daily content related to upcoming events, special food promotions, and offers for the day, week, or month.
Exhibit creativity and originality when designing posts that promote events, products, or special offers.
Develop and present a comprehensive monthly content strategy to the Director of Operations and/or immediate supervisor for review and approval.
Organize and run engaging biweekly contests across various media platforms to encourage audience interaction.
Foster strong guest relationships by responding promptly and professionally to feedback, including compliments, questions, suggestions, and complaints.
Deliver memorable guest experiences by documenting and posting their dine-in or drive-thru visits on our homepage.
Maintain open communication with the team of Directors and team members to share content involving guest appearances or notable interactions.
Ensure all written content maintains a high standard of grammar, punctuation, and spelling.
Actively monitor and respond to guest comments across social media platforms to maintain engagement and positive brand reputation.
Capture and share high-quality, professional-style photographs for use on social media and other digital platforms.