Purpose
This newly created role will be pivotal in delivering NaughtOne’s growth strategy across North America and will play a key role in achieving our global target of $100M by FY30. The role has a significant impact on regional revenue performance and strategic growth outcomes across the North American market and is responsible for setting direction, translating global sales strategy into clear regional plans and ensuring consistent, high‑quality execution across the team. In this role, you will shape and execute strategies to retain and expand our customer base, maximize revenue across all sectors and position NaughtOne for long‑term success.
Responsibilities
- Develop and implement comprehensive business development plans to meet and exceed business objectives
- Identify, evaluate and secure new business opportunities and partnerships
- Lead the new business focus and drive the strategies in place to develop long term relationships with the identified target market of dealer partners, architects and designers and other key customers
- Build and nurture robust relationships across the MillerKnoll family to drive shared growth
- Collaborate with internal teams to ensure seamless service delivery and client satisfaction.
- Monitor and report on industry trends, market conditions, and competitor activities to refine strategies
- Own the quality and accuracy of our CRM data, ensuring efficient lead routing, accurate reporting and effective sales execution
- Responsible for the line management of the USA sales team, this includes involvement in decisions around any recruitment needed to meet the sales agreed targets
- Ensure that all new business sales and marketing activities are aligned, clearly coordinated, and where possible measuring the effectiveness of the activities completed
- Track key performance indicators, identify trends and generate actionable insights to inform sales strategy and drive continuous growth
- Empower our sales team with the tools, knowledge and processes they need to excel
- Requirement to attend a wide variety of networking events, industry connected seminars, supplier events and any specific event where it be deemed appropriate networking potential benefitting both the new business target audience.
- To liaise and submit monthly reports to VP of Global Sales.
Core Competencies
- Degree-level education
- Minimum of 5 years of experience in business development, sales, or strategic partnerships within the contract furniture industry
- Results oriented - you’re passionate about driving tangible improvements in sales performance and have a proven ability to deliver results
- Proven track record of leading, empowering and developing a Sales team
- Excellent communication, negotiation, and interpersonal skills, with the ability to engage effectively with diverse stakeholders
- Strategic thinker with strong analytical skills and a problem‑solving mindset - you’re comfortable working with data, identifying trends and drawing actionable insights to inform decision‑making
- Ability to work independently as well as part of a collaborative team in a fast‑paced environment.
- Proficiency in CRM software (Salesforce), data analysis tools, and Microsoft Office Suite.
Dimension of Role
Reporting to the VP of Global Sales, this role has full accountability for leading and developing the North American sales organization comprising six direct reports. The role has a significant impact on regional revenue performance and strategic growth outcomes across the US market.
Compensation & Benefits
Compensation range for this role is $106,605.00 - $138,575.00. The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates.
Equal Opportunity Employment
We are an equal opportunity employer and we honor and celebrate people’s individuality, diversity, and authenticity. MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at
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