The primary purpose of this position is to lead and implement the strategic vision and plan of Markel’s Cyber and Tech E&O product lines. Provide leadership, direction and support to underwriting teams. Is responsible for product profitability, growth and retention of new and renewal business that is consistent with underwriting strategies. Manage assigned product lines to achieve profit, revenue, loss ratio, and expense targets. Ensure effective execution of best practices. Provide coaching and training for underwriting staff. Develop and maintain relationships with internal resources (Actuarial, Product Development, Claim, IT, Operations, Regulatory, etc.) to coordinate services to customers and ensure that superior products are being delivered to our internal and external customers. The primary focus of this role is working with the Sr. Director, Cyber/Technology E&O, in the underwriting governance and continued development of the Cyber/Technology E&O product line.
Responsibilities
- Assist in the continued product development, strategy and portfolio management of the Cyber/Technology Liability suite of products
- Manage and handle account referrals from the Cyber/Technology underwriters
- Assist underwriters in negotiations with brokers on program structure, premiums, retentions, and terms and conditions
- Assist with product development, language and endorsement drafting and maintenance
- Responsible for account auditing and compliance
- Work with Cyber/Technology Senior Director to achieve financial goals and metrics for the product line
- Champions underwriting optimization
- Acts a knowledge expert on industry trends and helps facilitate comprehensive, relevant and effective underwriter training
- Work with Claims, Product Regulatory Services and Actuarial as needed
- Attendance in marketing visits and/or broker meetings or events
Qualifications, Education and/or Experience
- A minimum of eight plus years’ experience in underwriting, claims and/or brokering in Cyber/Technology Liability or Professional Liability; recent managerial experience a plus
- Four‑year degree in business or related field from an accredited University/College, or equivalent related years of work experience
- Strong customer service focus and interpersonal skills, the ability to communicate effectively, and excellent negotiation skills
- Strong analytical and organizational skills and excellent problem‑solving/decision‑making abilities
- Solid understanding of cyber security protocols, industry specific emerging risks, and regulatory landscape
- Must be a team player and work independently as needed
- High energy, ability to deliver exceptional written and verbal presentations, both internally and externally
- 25% travel required
- Strong work ethic and sense of urgency
- Ability to work in a Markel office or Hybrid model as required
US Work Authorization
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Pay Information
The base salary offered for the successful candidate will be based on compensable factors such as job‑relevant education, job‑relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary range for the Director position is $162,800 - $223,850/year with a 55% incentive.
What’s in it for you
- We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
- All full‑time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
- We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non‑work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
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