Lead. Influence. Deliver Growth. Are you a commercially driven leader with a track record of transforming performance and unlocking value? We're looking for a Head of Commercial to take a pivotal role within our Corporate Accounts division—driving profitability, shaping strategy, and safeguarding our commercial position across a diverse contract portfolio.
What You'll Be Doing
As Head of Commercial, you'll be at the heart of our operations, ensuring we maximise opportunity while managing risk across the full contract lifecycle.
Strategic Commercial Leadership
- Identify and drive profit growth opportunities while proactively mitigating commercial risks
- Provide expert guidance to Account Directors and Managers across all stages of the contract lifecycle
- Support the win and retention of key accounts, ensuring strong GP and GM delivery
Contract & Performance Management
- Oversee key commercial processes including contract variations, notices, and compliance tracking
- Ensure annual pricing adjustments and indexation activities are delivered accurately and on time
- Maintain robust and up‑to‑date contract documentation and data repositories
Operational & Financial Impact
- Lead or support mobilisation and re‑mobilisation activities
- Deliver commercial input into account turnaround strategies, re‑pricing, and contract reviews
- Partner with operational teams to resolve disputes and manage claims effectively
Insight, Risk & Reporting
- Develop clear, actionable reporting on risks and opportunities, providing visibility to senior leadership
- Translate complex data into strategic recommendations and action plans
Collaboration & Leadership
- Influence stakeholders at all levels, including senior client representatives
- Provide commercial training and mentorship to operational and finance teams
- Contribute to cross‑functional initiatives and special projects
What We're Looking For
We're seeking a confident and credible commercial leader who thrives in a fast‑paced, client‑facing environment.
Your Experience & Expertise
- Proven success in a senior commercial role within the FM sector
- Demonstrable track record of improving profitability and driving performance
- Strong experience in contract management, pricing models, and payment mechanisms
- Deep understanding of SLAs, KPIs, and performance‑related risk mitigation
- Extensive experience in negotiation and dispute resolution
Your Skills & Style
You are a confident and credible leader who can inspire and motivate teams to overcome challenges and deliver measurable results. With strong interpersonal and communication skills, you build effective relationships and engage senior stakeholders with ease, influencing decisions and driving outcomes. You remain calm and solutions‑focused under pressure, bringing resilience and positivity to complex situations. Highly organised and analytical, you are able to translate data into clear insights, supported by strong reporting and presentation skills. Above all, you are a skilled negotiator who can navigate complexity, manage competing priorities, and consistently deliver commercially sound outcomes.
Qualifications
- Relevant professional qualification (e.g. MRICS) preferred
Why Join Us?
This is an opportunity to play a critical leadership role within a high‑profile business unit where you'll shape commercial strategy and directly influence performance. You'll work closely with senior stakeholders, applying your expertise to drive growth, manage risk, and deliver continuous improvement across the business. Joining a forward‑thinking and collaborative organisation, you'll have the platform to make a visible, meaningful impact while further developing your leadership and commercial capabilities in a dynamic environment.
Ready to take the lead?
If you're ready to step into a role where your commercial expertise drives real impact, we'd love to hear from you.
Benefits
- Virtual GP and financial wellbeing assistance through our Salary Finance scheme
- Flexible lifestyle benefits platform, Choices, offering extra days’ holiday, critical illness insurance, dental treatment, and technology products
- High street discounts from thousands of retailers, gyms, and other partners via the MiDeals platform
- Cycle‑to‑work scheme and life cover of up to four times your salary
- Enhanced pension contributions, save‑as‑you‑earn scheme, and a Mitie Matching Share Plan
- Recognition through Mitie Stars and monthly cash prizes, with an annual top prize of £10,000
Equal Opportunity
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments during the recruitment process, please let us know.
#J-18808-Ljbffr