Assistant Sales Manager

Description
LegalZoom is on a mission to help people navigate the legal system with confidence and clarity. As a leader in online legal services for over 25 years, we combine technology, attorney‑led solutions, and expertise to protect the aspirations, lives, and legacies of millions of customers. If you’re ready to contribute to a collaborative, diverse, and distributed group of creative thinkers and problem‑solvers, we can’t wait to meet you.

Where We Work
Our Austin, Beaverton, Frisco, Los Angeles Metro, and San Francisco Bay Area offices allow our employees to collaborate with teammates and offer special onsite events, lunches, and more.

Human‑in‑the‑Loop
At LegalZoom, we operate with a human‑in‑the‑loop model, where AI enhances—rather than replaces—human judgment. We believe the strongest outcomes for our customers come from thoughtfully integrating human expertise with AI capabilities to improve accuracy, safety, and decision‑making.

To align with our AI‑integrated operating model, our interview process will assess AI fluency, curiosity, and measurable/impactful workflow integration.

Overview
The Assistant Sales Manager will lead and grow a sales team to provide a world‑class experience for our customers and employees. The opportunities of a continuously evolving business make leadership at Inc Authority a rewarding career. As a Sales Leader, it is your job to lead the team and seek solutions that create a high‑performing work environment that drives strong business outcomes. Duties include but are not limited to coaching a team of sales representatives and enabling them to exceed their quotas consistently. Run weekly 1‑on‑1s with each direct report to help them overcome roadblocks and chart their long‑term career growth. Monitor team KPIs and proactively identify the actions that your team members can take to improve each month. Analyze team performance data to suggest scalable improvements to core sales processes and sales training. Foster a transparent, inclusive and achievement‑oriented team culture. You will be responsible for building and inspiring a high‑performing team of unique individuals who deliver positive experiences for Inc Authority customers.

This position will be onsite at our Las Vegas, NV office.

Responsibilities

Consistently monitor, coach, recognize, and performance manage your team

Establish annual, monthly, and weekly revenue and performance goals. Conduct sales meetings to motivate and educate sales consultants about product knowledge and sales skills specific to our process

Listen to Sales Consultants conversations with prospects and clients and recommend improvements in qualifying and “closing the sell”

Drive amazing customer experience and results through team development

Show a passion for people development and ownership of the customer experience

Document training, team‑building, and sales process plays that work and share them with your colleagues to drive improvement across your organization

Have strong empathy for peers, direct reports, and customers

Have excellent communication skills and the ability to motivate behavior change

Be adaptable, agile, and open to changing processes

Diplomatically manage multiple commitments to customers, staff, and operations

Demonstrate strong leadership skills: set clear priorities and performance goals for the team and eliminate barriers to the team's success

Show sound business judgment and the ability to think strategically in a fast‑paced environment

Explore new areas of expertise as business needs change

Utilize effective time management, including the ability to multi‑task, organize, and prioritize

Qualifications

Minimum of 4 years of leadership experience in Sales, Customer Service, or Account Management with experience in a contact center

Customer‑first mindset: Demonstrated ability to understand and relate to customer concerns and build trust and rapport

Positive attitude and are a culture amplifier

Experience developing and mentoring team members

Strong sales acumen with a consistent track record of quota achievement

Self‑starter who takes the initiative and works with limited direction

Excellent listening skills with the ability to problem‑solve and de‑scalate as needed

Impeccable communication skills

Proficient computer skills and the ability to navigate multiple applications

Availability to work various shifts

High School Diploma or GED equivalent required

Compensation
Salary range: $42,800 - $74,900. Actual compensation offered will depend on several factors including but not limited to geographic location, work experience, education, skill level, and/or other business and organizational needs. In addition, an annual bonus, incentive bonus and/or restricted stock units may be provided as part of the compensation package.

Benefits

Medical, Dental, Vision Insurance

401(k) with matching contributions

Paid Time Off

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Short‑Term/Long‑Term Disability Insurance

Additional welfare benefits:

Fertility

Mental Health

One Medical

Fringe lifestyle benefits up to $250

LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, LegalZoom is enrolled in the E‑Verify program.

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