Account Manager - Dallas

Account Manager – Dallas
Dallas (TX), United States

As an Account Manager, you will be the face of our brand within your territory - cultivating strong customer partnerships, uncovering growth opportunities, and driving adoption of our industry-leading hearing technology. You'll work closely with cross‑functional partners to deliver exceptional customer experience, accelerate business growth, and help ensure more people enjoy the delight of hearing.

Responsibilities

Drive sales growth across the territory through regular customer visits, new‑business development, and strategic territory planning

Promote, demonstrate, and train customers on products, fittings, and software to ensure clinical confidence and product adoption

Build and maintain strong, consultative relationships with customers while providing tailored product and business solutions

Collaborate closely with Regional Directors, Key Account Managers, Inside Sales, Trainers, and Marketing to align on growth priorities

Onboard new accounts effectively, including needs analysis, training, and establishing long‑term success plans

Ensure accurate documentation of customer interactions in CRM systems and full compliance with internal processes and regulatory requirements

Consistently achieve sales targets, activity goals, and funnel progression metrics while representing the brand at regional and national events

Qualifications

Bachelor's degree required; Master's or AuD preferred

Knowledge of hearing‑instrument technology and clinical practices, with experience assisting patients independently

Strong consultative selling, communication, and presentation skills with the ability to influence and build lasting relationships

Proficiency with CRM systems and Microsoft Office; comfortable with digital tools and data‑driven planning

Highly accountable, action‑oriented, competitive, and resilient with a strong drive for results

Demonstrated curiosity, adaptability, and willingness to learn complex products and solutions

Experience in hearing healthcare, medical devices, or fitting Phonak technology (preferred but not required)

A minimum of 200 Mb/sec download and 10 Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova.

Benefits

Medical, dental and vision coverage*

Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts

TeleHealth options

401(k) plan with company match*

Company paid life/add insurance

Additional supplemental life/add coverage available

Company paid short/long‑term disability coverage (STD/LTD)

STD/LTD Buy‑ups available

Accident/Hospital indemnity coverage

Legal/ID Theft Assistance

PTO (or sick and vacation time), floating Diversity Day, and paid holidays*

Paid parental bonding leave

Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)

Robust internal career growth opportunities

Tuition reimbursement

Hearing aid discount for employees and family

Internal social recognition platform

*Plan rules/offerings dependent upon group Company/location.

This role's base pay range is between $95,000 - $105,000, with commission target of $50,000 with ability to overachieve. Compensation packages are based on skills, experience, and geographic location.

Equal Employment Opportunity
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

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