Digital Coordinator

Digital Coordinator

A CRG retail client is seeking a detail-oriented Digital Coordinator to support its Digital Marketing team. This role focuses heavily on administrative and routine digital updates that ensure the accuracy and consistency of their consumer-facing website and mobile app. The ideal candidate is highly organized, comfortable with repetitive tasks, and enjoys working through a high volume of tickets in a structured environment.

Opportunity:

Contract
Location:

Remote (EST preferred, flexible)
Schedule:

Full-Time
Pay Rate:

$27/hour

Role Overview:
The Digital Coordinator plays a critical support role for the company's web and app operations. This position is primarily administrative and execution-focused, handling 40-50 similar tickets per week. Accuracy, consistency, and follow-through are key to success in this role.
Key Responsibilities:

Administrative & Digital Operations (Primary Focus)
Perform high-volume data entry and routine digital updates across web and app platforms

Update store listings, center and store hours, directories, maps, and geolocation data

Push live retail promotions and maintain accurate event listings

Update WiFi landing pages and consumer-facing content as needed

Manage invoices and provide general administrative support

Take meeting minutes and support team documentation

Cross-Functional Support

Work closely with marketing directors, operations directors, and center teams

Coordinate updates and requests across departments to ensure timely execution

Reporting & Analytics Support (Nice to Have)

Assist with weekly reporting and basic data analysis

Support website analytics efforts using tools such as Siteimprove

Review traffic trends and user sources to support team insights

Qualifications:

Required Qualifications

Strong attention to detail and commitment to accuracy

Comfort with repetitive, routine work and high ticket volume

Excellent organizational and time management skills

Ability to prioritize administrative responsibilities

Strong written and verbal communication skills

Preferred Qualifications

Exposure to data analytics or reporting support

Experience assisting with website or digital performance reporting

Basic understanding of HTML (can be trained; not a hard requirement)

Experience working cross-functionally with multiple teams

Software & Tools

Proficiency in Microsoft Office (Excel, Word, Outlook)

Experience with content management systems or digital platforms preferred

Category Code: JN009
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