Director, Customer Engineering, Go-To-Market, NorthAm Startups

Director, Customer Engineering, Go-To-Market, NorthAm Startups
Google San Francisco, CA, USA ; New York, NY, USA Director+

X Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act. Note: By applying to this position you will have an opportunity to share your preferred working location from the following:

San Francisco, CA, USA; New York, NY, USA .

Bachelor's degree in Computer Science or related technical field, or equivalent practical experience.

15 years of experience leading customer engineering teams in a technical, customer‑facing environment.

10 years of experience with cloud native architecture in a customer‑facing or support role.

Experience with AI and cloud infrastructure concepts or technology (e.g., virtual machines, containerization, networking, compute, storage, security), including developing go‑to‑market strategies for infrastructure solutions.

Experience in the Startups ecosystem as an advisor, investor, or mentor.

Preferred qualifications

Customer engagement experience with experience growing the business/product.

Experience in distributed systems, such as AI/ML or data platforms.

Experience in cloud security, infrastructure modernization, or networking.

Technical depth and experience in cloud computing.

Excellent thought leadership and success building trust‑based advisory relationships at the C‑level of organizations. Ability to influence unique, senior stakeholders without authority.

Excellent business acumen, thought leadership, and problem‑solving skills, with the ability to derive business implications and actions from data specifically in the start‑up community.

About the job
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise‑grade solutions that leverage Google’s cutting‑edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full‑time position is $230,000–$320,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

Manage, inspire, and grow a team of Customer Engineering Managers and Individual Contributors dedicated to supporting the Acquisition Segment of the North America Startups organization.

Partner with sales leadership to define strategies, identify new workload opportunities, and set staffing/coverage plans to achieve business generation and bookings goals.

Oversee the technical engagement, from discovery to proof‑of‑concept and deployment, ensuring successful cloud migrations and cloud AI solutions and solving complex technical blockers for customers.

Engage and present to technical stakeholders and executive leaders to accelerate value.

Be responsible for driving the technical strategy, adoption, and revenue growth of Google Cloud products through a team of managers and engineers. Act as a critical bridge between customer needs, sales goals, and product engineering teams.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

#J-18808-Ljbffr