Client Services Manager

Blue Bell, PA 19422

BAYADA is seeking a confident, solutions‑oriented

Client Services Manager

for our

Blue Bell, PA Habilitation Office .

This role is ideal for someone who can think independently and lead with sound judgment in a fast‑paced environment. We are looking for a strong operator who knows how to solve problems, hold boundaries, and keep services moving forward.

Responsibilities

Coordinate day‑to‑day client services and staffing needs

Manage urgent scheduling issues and changes in the field

Partner with office and field teams to support high‑quality service delivery

Build strong relationships with clients, families, staff, and community partners

Monitor caseload performance, authorizations, and key operational metrics

Address challenges directly, make decisions independently, and drive solutions

Qualifications

Strong communication, judgment, and decision‑making skills

Experience in service coordination, staffing, operations, healthcare, home care, or another fast‑paced people‑focused setting preferred

IDD experience preferred, but not required

Supervisory or leadership experience is a plus

What Sets the Right Candidate Apart

Teachable and open to feedback

Able to operate independently without constant direction

Calm under pressure and effective in difficult situations

Focused on accountability, problem‑solving, and follow‑through

Why BAYADA

Weekly pay

Strong local office culture

Growth opportunities

The support of a mission‑driven organization built on compassion, excellence, and reliability

We’d love to connect with a strong communicator and problem solver who wants to grow into a meaningful leadership role.

BAYADA is an accredited, regulated, certified, and licensed home health care provider that complies with all state/local mandates.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non‑discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. We strongly encourage applications from individuals with diverse and marginalized identities.

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