Customer Experience Specialist

Join the Verizon Team
Are you ready to elevate your career in a dynamic and innovative environment? At Verizon, we harness technology to empower how people live, work, and play. Join our #VTeamLife, where collaboration and growth come first. If you’re excited about connecting people to what they love and unleashing your potential, this opportunity is for you!

Your Role
As a full‑time Customer Experience Specialist, you will be instrumental in driving sales and providing exceptional customer service in one of our retail locations. Here’s what you can look forward to:

Utilize your love for technology to generate retail sales and expand the Verizon network.

Engage customers by discovering their needs and crafting meaningful connections through insightful questions.

Provide tailored product recommendations to ensure customers receive comprehensive solutions.

Close sales effectively through excellent communication skills, addressing customer requirements with user‑friendly tech solutions.

Enhance your skills through continuous training and operational development in areas such as merchandising and inventory management.

Expand your customer base by reaching out to current Verizon customers through calls and text messages.

Participate in community events to foster customer loyalty and broaden your reach beyond the store.

We are looking for ambitious individuals immediately! This is a unique entry‑level retail career that offers substantial earning potential. With a base pay of $16.00 to $21.00 per hour and the opportunity to earn up to $18,000 annually in commissions, top performers can potentially reach earnings of $65,000 to $75,500+ including commissions. Your income may vary based on geography, hours worked, and performance.

Why Choose Verizon?

Excellent medical, dental, and vision insurance starting on day one.

401(k) plan with matching contributions.

Recognition programs with rewards for top sales performers.

Generous paid time off, including five weeks for vacation and personal days.

Paid parental leave for eligible new parents, up to 16 weeks off.

Up to $8,000 per year in tuition assistance.

Employee discounts on Verizon products and other services.

Qualifications

High school diploma or GED.

At least one year of relevant work or military experience.

Flexibility to work evenings, weekends, and holidays with a schedule provided four weeks in advance.

Willingness to work additional shifts to maximize earnings during peak seasons.

Preferred Qualifications

Experience in a commission‑based environment.

Demonstrated sales experience in providing customer solutions.

Strong customer service experience.

Equal Employment Opportunity
Verizon is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and evaluate qualifications without regard to veteran status, disability, or any other legally protected characteristics.

Working Environment
This is a site‑based role, meaning you'll work on‑site at designated locations.

Scheduled Weekly Hours
40 hours per week.

#J-18808-Ljbffr