Commercial Account Manager

Job Summary

This role is responsible for developing and nurturing strategic partnerships with top‑tier commercial clients, serving as a trusted advisor, and aligning solutions with their overarching business goals. The role contributes to sales policies and targets, engaging with internal teams for effective solutions.

Responsibilities

Coordinates and owns account plans for strategic commercial accounts, focusing on larger deals, portfolio management, and selling the organization’s offerings.

Identifies customer requirements, maps them with the organization’s capabilities, and chooses the respective direct/indirect supply chain.

Builds professional relationships with clients up to the executive level and develops a core understanding of unique business needs.

Engages with partners to improve win rates on selective deals; achieves and manages quarterly, half‑yearly, and yearly sales quotas.

Develops and executes sales strategies and territory account plans to drive significant revenue growth and expand market share.

Leads contract negotiations with clients to secure profitable deals while maintaining positive relationships.

Monitors and analyzes sales performance metrics, identifying areas for improvement, and implementing corrective actions.

Enters and updates opportunities in the pipeline tool; recommends and implements pipeline management practices.

Leverages existing opportunities to expand into multiple business units within the account.

Conducts regular business reviews with clients to assess their satisfaction, gather feedback, and identify areas for improvement.

Education & Experience Recommended

Four‑year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.

Typically has 4‑7 years of work experience, preferably in account management, tele sales, product specialty (computers, printers, servers, storage), or a related field or an advanced degree with 3‑5 years of work experience.

Preferred Certifications

Certified Technology Sales Professional (CTSP)

Knowledge & Skills

Business Development

Business To Business

Cash Handling

Cash Register

Cold Calling

Conflict Resolution

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