Workshop Manual Author - J37176839

Job Title: Workshop ManualAuthor

Location: Whitley, Coventry

Rate: £30.80ph via an Umbrella Company (Inside IR35) or £23.00ph on a PAYE basis

Employment Type: Contract (Maternity Cover 30/04/27)

Hours: Standard 40 Hours Per Week

Reference: J37176839

Position Description:
Duties:
WHAT TO EXPECT
A Workshop Manual Author is responsible for creation, and ongoing maintenance of Workshop Manual (WSM) content within TOPIx. WSM content should prioritise technician experience first, delivering accurate, and methodical processes that support efficient vehicle repair.

The Workshop Manual Author works closely with a wide range of stakeholders, including:

Workshop Manual Leads

Product Engineering

SERP

Service Programme Leads

TOPIx Commodity Leads

Service Tooling

Markets (NSCs)

Key Accountabilities and Responsibilities

Creation of TOPIx WSM content

Conduct virtual validation of procedures using CAD

Conduct physical validation of procedures using prototype and production vehicles/units to ensure accuracy, feasibility, and repeatability.

Identify, communicate repair and serviceability issues to JLR stakeholders, providing well‑reasoned proposals to support effective resolutions.

Monitor, investigate, and resolve technician feedback submitted through TOPIx to continually improve WSM content and technician experience.

WHAT YOU’LL NEED
Essential:

Knowledge of whole vehicle systems and understanding of the latest vehicle technologies

Good communication, interpersonal skills

Working experience of CAD 3DX, Vis Mock Up or other CAD tools

Ability to prioritise the technician experience with discussions with JLR stakeholders

Qualified vehicle technician

Desirable:

Understanding of franchised retailer workshops

Automotive serviceability knowledge

UK Driving licence

Knowledge of Microsoft office products (Word, Excel, Project and PowerPoint)

Personal profile:

Strong knowledge of automotive repair, diagnostics, and workshop processes (experience in franchised retail workshops highly desirable).

Strong problem‑solving ability and a logical, process‑driven approach.

Clear and persuasive communicator who can influence stakeholders and advocate for technician‑first solutions.

A supportive, coaching‑oriented leader who can guide and upskill WSM authors.

Confident managing workloads, setting priorities, and ensuring content quality.

** THIS POSITION CONFIRMED INSIDE IR35**

No terminology within this advert is intended to unlawfully discriminate on the grounds of age, sex, race or disability and we welcome all applications.

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