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Tech Adoption and Education Consultant
As a Tech Adoption and Education Consultant candidate will join a small team of change management and learning professionals responsible for supporting select delivery teams across IT to further integrate and embed adoption and learning into IT initiatives.

Responsibilities

Support select delivery teams across IT by integrating and embedding adoption and learning into IT initiatives

Understand user needs, project manage, and gather requirements for change‑management and learning solutions

Create and build change‑management and learning solutions, including development of a change‑management toolkit

Conduct project impact analysis, change readiness assessment, and stakeholder identification

Develop change‑management, communication, and learning interventions

Ensure timelines are documented and met, and maintain appropriate documentation

Manage team operations such as blog writing, maintaining user‑facing site and content creation

Track and manage metrics related to learning, projects, and change agent network

Qualifications

2+ years of experience leading change‑management engagements and creating learning interventions

Experience and knowledge of change‑management principles and methodologies

Coaching and influencing skills; ability to influence others and move toward a common vision and/or goal

Ability to quickly build trust and value‑based relationships at all levels of the organization

Proficient with the Microsoft Office Suite, including SharePoint and Microsoft Teams

Strong communication skills and work ethic

Core Skills

Proficient with Microsoft Office Suite, SharePoint, and Teams (3–5 years experience)

Experience and knowledge of change‑management principles and methodologies (3–5 years)

Strong customer service skills (3–5 years)

Strong writing and presentation skills (3–5 years)

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